ADMINISTRATOR'S GUIDE TO TWEN - Westlaw
ADMINISTRATOR'S GUIDE TO TWEN - Westlaw
ADMINISTRATOR'S GUIDE TO TWEN - Westlaw
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8. To attach a file to your e-mail message, click Browse to select the files. You can load up to three<br />
files but the total file size must not exceed 5MB.<br />
9. Click Send E-Mail to send your message. You receive these messages:<br />
• an automatic cc: copy of the message<br />
• a message stating that an attempt was made to send the e-mail message to the users you<br />
selected<br />
• a confirmation message stating which users have a valid e-mail address and which do not<br />
10. Click Save Draft if you want to save the e-mail and send it at a later date. You can view e-mail<br />
drafts by clicking My Drafts on the E-Mail Options page.<br />
Note<br />
• A valid e-mail address does not guarantee successful delivery of your e-mail message.<br />
• You can also send a message using the Participants and Usage feature. See ”Viewing Course<br />
Participants” on page 115 for more information.<br />
• e-mail is sent by <strong>TWEN</strong> using <strong>TWEN</strong>-noreply@westlaw.com. Add this e-mail address to your<br />
SPAM filter to avoid e-mail delay.<br />
SENT E-MAIL OPTIONS<br />
<strong>TWEN</strong> will now save the last six months of e-mails that a faculty member has sent through E-Mail<br />
Options. Only e-mails from faculty are saved and after six months, they are deleted from the course.<br />
Any attachments to the e-mails are not saved. Faculty can see and re-send e-mails and, if necessary,<br />
add any attachments they need to have on the e-mail.<br />
Figure 6-9. E-Mail Options page<br />
Figure 6-10. Sent E-Mail page<br />
Communicating Within Your <strong>TWEN</strong> Course 89