Learning Technology FrameWork.pdf
Learning Technology FrameWork.pdf
Learning Technology FrameWork.pdf
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Customer support<br />
Customer support<br />
About This Book<br />
x<br />
Ptech offers its customers a variety of support services for<br />
<strong>FrameWork</strong> and its add-on products. In addition to the<br />
documentation and online help provided with the products, you can<br />
obtain information from the following sources:<br />
■ Formal training is available for all Ptech products.<br />
Experienced teachers can provide instruction tailored to your<br />
needs either at Ptech corporate headquarters or at your<br />
business site. For more information, please contact your Ptech<br />
sales representative at (800) 955-9345.<br />
■ The Ptech World Wide Web site provides access to up-to-date<br />
information on Ptech Inc. and the <strong>FrameWork</strong> family of products.<br />
You can browse the Ptech Web site at http://www.ptechinc.com.<br />
■ Technical support for Ptech products is available by telephone<br />
Monday through Friday between 9:00 a.m. and 6:00 p.m.<br />
Eastern time. To speak with a member of the Ptech Technical<br />
Support team, call (617) 443-1170 ext. 403. Alternatively, you<br />
can fax your questions to Ptech Technical Support at (617) 443-<br />
1136 or send email to support@ptechinc.com.