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AR-M237 AR-M277 - Pitney Bowes Canada

AR-M237 AR-M277 - Pitney Bowes Canada

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5 Chapter<br />

5<br />

TROUBLESHOOTING AND MAINTENANCE<br />

This chapter describes troubleshooting and maintenance such as misfeed removal, replacing the toner cartridge and<br />

cleaning the machine.<br />

DISPLAY MESSAGES.................................................................................................................... 58<br />

TROUBLESHOOTING .................................................................................................................... 60<br />

Problems related to machine operation<br />

Trouble Page<br />

The machine does not operate.<br />

The power is on but copying is not possible.<br />

Two-sided copying is not possible.<br />

Wrong paper size is displayed for paper in the bypass tray.<br />

A copy job stops before it is finished.<br />

The contrast of the touch panel is too high or too low.<br />

Image cannot be rotated.<br />

Original size is not selected automatically, or copying does not take place on paper that matches the original size.<br />

Paper size for a paper tray cannot be set.<br />

Order of copies is incorrect.<br />

The job is canceled after the originals were being scanned.<br />

Not all pages are copied.<br />

The RSPF cannot be used.<br />

Lighting fixture flickers.<br />

Paper feeding problems<br />

When using paper fed from the bypass tray, the copied image is skewed.<br />

Paper from the bypass tray misfeeds.<br />

Paper misfeeds.<br />

Image quality problems<br />

Copies are too dark or too light.<br />

Text is not clear in a copy.<br />

Part of the copied image is cut off.<br />

Blank copies.<br />

Paper is wrinkled or the copied image comes off when the paper surface is rubbed.<br />

Copies are smudged or dirty.<br />

White or black lines appear copies.<br />

MISFEED REMOVAL...................................................................................................................... 64<br />

REPLACING THE TONER C<strong>AR</strong>TRIDGE ....................................................................................... 72<br />

STAPLE C<strong>AR</strong>TRIDGE REPLACEMENT........................................................................................ 73<br />

STAPLE JAM REMOVAL ............................................................................................................................................. 74<br />

CHECKING THE TONER QUANTITY AND TOTAL OUTPUT COUNT......................................... 74<br />

CLEANING THE MACHINE............................................................................................................75<br />

DOCUMENT GLASS AND RSPF................................................................................................................................. 75<br />

THE BYPASS TRAY PAPER FEED ROLLER ............................................................................................................. 75<br />

60<br />

61<br />

62<br />

63<br />

57

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