AR-M237 AR-M277 - Pitney Bowes Canada
AR-M237 AR-M277 - Pitney Bowes Canada
AR-M237 AR-M277 - Pitney Bowes Canada
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5 Chapter<br />
5<br />
TROUBLESHOOTING AND MAINTENANCE<br />
This chapter describes troubleshooting and maintenance such as misfeed removal, replacing the toner cartridge and<br />
cleaning the machine.<br />
DISPLAY MESSAGES.................................................................................................................... 58<br />
TROUBLESHOOTING .................................................................................................................... 60<br />
Problems related to machine operation<br />
Trouble Page<br />
The machine does not operate.<br />
The power is on but copying is not possible.<br />
Two-sided copying is not possible.<br />
Wrong paper size is displayed for paper in the bypass tray.<br />
A copy job stops before it is finished.<br />
The contrast of the touch panel is too high or too low.<br />
Image cannot be rotated.<br />
Original size is not selected automatically, or copying does not take place on paper that matches the original size.<br />
Paper size for a paper tray cannot be set.<br />
Order of copies is incorrect.<br />
The job is canceled after the originals were being scanned.<br />
Not all pages are copied.<br />
The RSPF cannot be used.<br />
Lighting fixture flickers.<br />
Paper feeding problems<br />
When using paper fed from the bypass tray, the copied image is skewed.<br />
Paper from the bypass tray misfeeds.<br />
Paper misfeeds.<br />
Image quality problems<br />
Copies are too dark or too light.<br />
Text is not clear in a copy.<br />
Part of the copied image is cut off.<br />
Blank copies.<br />
Paper is wrinkled or the copied image comes off when the paper surface is rubbed.<br />
Copies are smudged or dirty.<br />
White or black lines appear copies.<br />
MISFEED REMOVAL...................................................................................................................... 64<br />
REPLACING THE TONER C<strong>AR</strong>TRIDGE ....................................................................................... 72<br />
STAPLE C<strong>AR</strong>TRIDGE REPLACEMENT........................................................................................ 73<br />
STAPLE JAM REMOVAL ............................................................................................................................................. 74<br />
CHECKING THE TONER QUANTITY AND TOTAL OUTPUT COUNT......................................... 74<br />
CLEANING THE MACHINE............................................................................................................75<br />
DOCUMENT GLASS AND RSPF................................................................................................................................. 75<br />
THE BYPASS TRAY PAPER FEED ROLLER ............................................................................................................. 75<br />
60<br />
61<br />
62<br />
63<br />
57