The GfK MRI Psychographic Sourcebook
The GfK MRI Psychographic Sourcebook
The GfK MRI Psychographic Sourcebook
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Survey of the American Consumer: Part 2<br />
IV. Finance & Insurance<br />
A. Banking Methods Segmentation<br />
This segmentation identifies four distinct segments of “consumers as bankers,” based on the different ways people would prefer to conduct<br />
their banking transactions:<br />
• Log-in Bankers—<strong>The</strong>se consumers are happiest when taking advantage of the Internet’s interactive capabilities to manage their<br />
financial accounts. <strong>The</strong>y dislike banking in person, but don’t mind carrying out some transactions over the telephone.<br />
• Drop-in Bankers—<strong>The</strong>se consumers prefer to bank in person. <strong>The</strong>y prefer to see and talk to the people who handle their money.<br />
• Phone-in bankers—Members of this segment prefer to perform their banking transactions mostly by phone.<br />
• Not-in bankers—Members of this segment are not really banking consumers; they do not conduct any banking transactions or perform<br />
any banking activities.<br />
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