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Standards and Guidelines for Electronic Medical Record Systems in ...

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down these alerts on a notification sheet <strong>for</strong> the cl<strong>in</strong>icians’ attention.<br />

Type of Implementation<br />

Workflow Processes<br />

Hardware requirements<br />

Other Infrastructural requirements<br />

Human Resource requirements<br />

(recommended personnel required<br />

<strong>and</strong> roles).<br />

Operational requirements<br />

Dual networked computer system <strong>in</strong>stallation<br />

Receptionist registers new clients <strong>in</strong>to the EMR <strong>and</strong> retrieves<br />

records of exist<strong>in</strong>g clients. Cl<strong>in</strong>icians enter data manually <strong>in</strong>to<br />

patient encounter <strong>for</strong>ms. The data clerk collects all <strong>for</strong>ms <strong>and</strong><br />

transcribes the data <strong>in</strong>to the computer. Reports are generated from<br />

the computer.<br />

1. 2 Computers complete with CPUs, monitors, mouse <strong>and</strong><br />

keyboards<br />

2. 2 Pr<strong>in</strong>ters<br />

3. 2 UPS<br />

4. Network Interface Cards (NIC) on each computer.<br />

1. Reliable power supply.<br />

2. Network <strong>in</strong>frastructure to connect the reception computer<br />

to the data clerks computer. This can be a simple peer-topeer<br />

connection with one of the computers act<strong>in</strong>g as a host<br />

<strong>for</strong> the EMR.<br />

1. Receptionist<br />

2. Data entry clerk<br />

The data clerk should additionally possess the competencies to do<br />

data quality checks, data clean<strong>in</strong>g, <strong>and</strong> m<strong>in</strong>imum data analysis <strong>for</strong><br />

decision-mak<strong>in</strong>g.<br />

1. Secured physical environment of IT <strong>in</strong>frastructure<br />

2. Data backup daily us<strong>in</strong>g an automated backup procedure.<br />

3. SLA agreement <strong>for</strong> support or support available <strong>for</strong> call.<br />

Case Scenario 3: Retrospective multi-po<strong>in</strong>t EMR access<br />

An EMR <strong>in</strong>stallation <strong>in</strong> a high volume facility with a patient load of 3000 patients per month is expected to<br />

have multiple service po<strong>in</strong>ts, namely:<br />

· 1 Patient schedul<strong>in</strong>g <strong>and</strong> registration po<strong>in</strong>t<br />

· 3 data entry computers<br />

· 1 pharmacy dispens<strong>in</strong>g po<strong>in</strong>t with a pharmacy dispens<strong>in</strong>g tool<br />

· 1 laboratory data entry po<strong>in</strong>t with a pharmacy <strong>in</strong><strong>for</strong>mation system<br />

The facility management would like to have patient <strong>in</strong><strong>for</strong>mation available at every service po<strong>in</strong>t. Data entry<br />

will be retrospective.<br />

Workflow processes<br />

A receptionist registers all new patients <strong>in</strong>to the EMR <strong>and</strong> retrieves<br />

details of already exist<strong>in</strong>g patients. Additionally, the receptionist<br />

pr<strong>in</strong>ts, on a daily basis, a list<strong>in</strong>g of all clients expected to attend the<br />

cl<strong>in</strong>ic on a particular day. She checks off on this list every time a<br />

patient comes <strong>in</strong> <strong>for</strong> their cl<strong>in</strong>ic.<br />

Cl<strong>in</strong>icians collect patient <strong>in</strong><strong>for</strong>mation on predef<strong>in</strong>ed <strong>for</strong>ms. 3 full<br />

time data clerks work<strong>in</strong>g <strong>in</strong> a separate room collect the <strong>for</strong>ms <strong>for</strong><br />

data entry <strong>in</strong>to the EMR.<br />

Laboratory tests are requested on pre-def<strong>in</strong>ed <strong>for</strong>ms, a copy of<br />

<strong>St<strong>and</strong>ards</strong> <strong>and</strong> <strong>Guidel<strong>in</strong>es</strong> <strong>for</strong> <strong>Electronic</strong> <strong>Medical</strong> <strong>Record</strong>s <strong>Systems</strong> <strong>in</strong> Kenya 79

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