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Analysis of Sales Promotion Effects on Household Purchase Behavior

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Table 7.18: Results interacti<strong>on</strong> store loyalty with promoti<strong>on</strong> type resp<strong>on</strong>se<br />

STORE LOYALTY<br />

H11a: Store loyalty and promoti<strong>on</strong> resp<strong>on</strong>se are negatively related, especially for out-<str<strong>on</strong>g>of</str<strong>on</strong>g>-<br />

store promoti<strong>on</strong>s.<br />

In-store promoti<strong>on</strong>s Out-<str<strong>on</strong>g>of</str<strong>on</strong>g>-store promoti<strong>on</strong>s<br />

B S.E. Sign. Exp(B) B S.E. Sign. Exp(B)<br />

SHOPSHAR -0.0389 0.0359 0.2786 0.9618 0.0007 0.0691 0.9923 1.0007<br />

NCHAINS 0.0783 0.0487 0.1079 1.0814 0.0726 0.0963 0.4510 1.0753<br />

Test results: Store loyalty and promoti<strong>on</strong> resp<strong>on</strong>se are not significantly related.<br />

But, as menti<strong>on</strong>ed when dealing with variety seeking, different results are found when we<br />

take <strong>on</strong>ly promoti<strong>on</strong>s for n<strong>on</strong>-favorite brands into account. The results can be found in<br />

Table 7.19.<br />

Table 7.19: Relati<strong>on</strong>ship store loyalty and promoti<strong>on</strong> resp<strong>on</strong>se (n<strong>on</strong>-favorite brand<br />

promoti<strong>on</strong>s)<br />

STORE LOYALTY<br />

H11: Store loyalty and promoti<strong>on</strong> resp<strong>on</strong>se are negatively related.<br />

B S.E. Sign. Exp(B)<br />

SHOPSHAR -0.0969 0.0361 0.0072 0.9362<br />

NCHAINS 0.1221 0.0492 0.0131 1.1298<br />

Test results: Store loyalty and promoti<strong>on</strong> resp<strong>on</strong>se are negatively related.<br />

For n<strong>on</strong>-favorite brand promoti<strong>on</strong>s we do find a significant negative relati<strong>on</strong> between store<br />

loyalty and promoti<strong>on</strong> resp<strong>on</strong>se. <strong>Household</strong>s that are more loyal towards their primary<br />

store, turn out to be less promoti<strong>on</strong> resp<strong>on</strong>sive for n<strong>on</strong>-favorite brand promoti<strong>on</strong>s. Building<br />

store loyalty therefore seems to be beneficial both for the retailer and for the brand<br />

manager <str<strong>on</strong>g>of</str<strong>on</strong>g> the favorite brand <str<strong>on</strong>g>of</str<strong>on</strong>g> a household. No significant results were found when<br />

taking differences between different types <str<strong>on</strong>g>of</str<strong>on</strong>g> promoti<strong>on</strong>s into account (in-store and out-<str<strong>on</strong>g>of</str<strong>on</strong>g>store<br />

promoti<strong>on</strong>s).<br />

146

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