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Analysis of Sales Promotion Effects on Household Purchase Behavior

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8 EMPIRICAL ANALYSIS TWO: SALES PROMOTION<br />

REACTION MECHANISMS<br />

8.1 Introducti<strong>on</strong><br />

The approach we follow is tw<str<strong>on</strong>g>of</str<strong>on</strong>g>old. First, the intertemporal effects <str<strong>on</strong>g>of</str<strong>on</strong>g> sales promoti<strong>on</strong>s <strong>on</strong><br />

household purchase behavior are studied (taking the pre- and post-promoti<strong>on</strong>al effects into<br />

account). Bucklin and Gupta (1999) c<strong>on</strong>ducted an investigati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> UPC scanner data using<br />

both the practiti<strong>on</strong>er’s and the academic view <str<strong>on</strong>g>of</str<strong>on</strong>g> the use <str<strong>on</strong>g>of</str<strong>on</strong>g> this data. They c<strong>on</strong>cluded that <strong>on</strong>e<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> the immediate research needs was to develop simple, robust models that take the<br />

intertemporal effects into account and investigate the c<strong>on</strong>sumpti<strong>on</strong> effect. Sec<strong>on</strong>d, we focus<br />

<strong>on</strong> the n<strong>on</strong>-intertemporal part, namely decomposing the promoti<strong>on</strong>al bump.<br />

In both approaches, the household is the unit <str<strong>on</strong>g>of</str<strong>on</strong>g> analysis. Brand switching, purchase<br />

accelerati<strong>on</strong>, purchase quantity, and category expansi<strong>on</strong> are incorporated in our study. Store<br />

switching and repeat purchasing are left out. Store switching is not incorporated in the<br />

analyses because <str<strong>on</strong>g>of</str<strong>on</strong>g> lack <str<strong>on</strong>g>of</str<strong>on</strong>g> causal data regarding stores other than the primary store. The<br />

repeat purchasing effect is not incorporated because we <strong>on</strong>ly had data for a relatively short<br />

period <str<strong>on</strong>g>of</str<strong>on</strong>g> time. Besides, it is very difficult to investigate the enduring effect <str<strong>on</strong>g>of</str<strong>on</strong>g> a certain<br />

promoti<strong>on</strong> when other promoti<strong>on</strong>s interfere. Fortunately, previous research indicates that the<br />

restrictive effect <str<strong>on</strong>g>of</str<strong>on</strong>g> not incorporating repeat purchasing is limited. Nijs et al. (2001), for<br />

example, c<strong>on</strong>cluded that category demand was found to be predominantly stati<strong>on</strong>ary around a<br />

fixed mean. This c<strong>on</strong>clusi<strong>on</strong> was based <strong>on</strong> examining category-demand effects <str<strong>on</strong>g>of</str<strong>on</strong>g> c<strong>on</strong>sumer<br />

price promoti<strong>on</strong>s across 560 c<strong>on</strong>sumer product categories over a 4-year period.<br />

The following questi<strong>on</strong>s will be answered in this chapter. (1) To what degree are the<br />

different sales promoti<strong>on</strong> reacti<strong>on</strong> mechanisms exhibited by the households? Do, for instance,<br />

promoti<strong>on</strong>s lead more <str<strong>on</strong>g>of</str<strong>on</strong>g>ten to brand switching than to purchase accelerati<strong>on</strong>? (2) Do the sales<br />

promoti<strong>on</strong> reacti<strong>on</strong> mechanisms differ across product categories? In other words, are<br />

household reacti<strong>on</strong>s to sales promoti<strong>on</strong>s related with certain product category characteristics?<br />

(3) Do sales promoti<strong>on</strong> reacti<strong>on</strong> mechanisms differ across product categories at the individual<br />

household level? For instance, do households that switch brands in <strong>on</strong>e category also do so in<br />

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