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Analysis of Sales Promotion Effects on Household Purchase Behavior

Analysis of Sales Promotion Effects on Household Purchase Behavior

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switching, purchase accelerati<strong>on</strong>, category expansi<strong>on</strong>, and repeat purchasing) within and<br />

across product categories and promoti<strong>on</strong> types. Possible drivers <str<strong>on</strong>g>of</str<strong>on</strong>g> promoti<strong>on</strong> resp<strong>on</strong>se will<br />

be identified.<br />

Our objective is to help researchers and practiti<strong>on</strong>ers reveal more <str<strong>on</strong>g>of</str<strong>on</strong>g> the effects <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

sales promoti<strong>on</strong>s <strong>on</strong> individual household purchase behavior. In c<strong>on</strong>trast to most<br />

promoti<strong>on</strong>al research, we do not take the promoti<strong>on</strong> as the point <str<strong>on</strong>g>of</str<strong>on</strong>g> departure. Instead, the<br />

central research object in this study is the purchase behavior <str<strong>on</strong>g>of</str<strong>on</strong>g> the individual household. In<br />

our approach, we are observing individual household purchase behavior over time, using a<br />

magnifying glass.<br />

A side effect <str<strong>on</strong>g>of</str<strong>on</strong>g> gaining insights in individual household deal resp<strong>on</strong>se is that it<br />

provides us with the opportunity to partly examine whether retailers’ expenditures <strong>on</strong> sales<br />

promoti<strong>on</strong>s are rewarding. Are they affecting household purchase behavior in the alleged<br />

way? Or are the increasing c<strong>on</strong>cerns justified: do sales promoti<strong>on</strong>s <strong>on</strong>ly increase short-term<br />

sales through ‘borrowed’ expenditures?<br />

1.2 <str<strong>on</strong>g>Sales</str<strong>on</strong>g> <str<strong>on</strong>g>Promoti<strong>on</strong></str<strong>on</strong>g>s<br />

<str<strong>on</strong>g>Sales</str<strong>on</strong>g> promoti<strong>on</strong>s are acti<strong>on</strong>-focused marketing events whose purpose is to have a direct<br />

impact <strong>on</strong> the behavior <str<strong>on</strong>g>of</str<strong>on</strong>g> the firm’s customers. There are three major types <str<strong>on</strong>g>of</str<strong>on</strong>g> sales<br />

promoti<strong>on</strong>s: c<strong>on</strong>sumer promoti<strong>on</strong>s, retailer promoti<strong>on</strong>s, and trade promoti<strong>on</strong>s. C<strong>on</strong>sumer<br />

promoti<strong>on</strong>s are promoti<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g>fered by manufacturers directly to c<strong>on</strong>sumers. Retailer<br />

promoti<strong>on</strong>s are promoti<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g>fered by retailers to c<strong>on</strong>sumers. Trade promoti<strong>on</strong>s are<br />

promoti<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g>fered by manufacturers to retailers or other trade entities (Blattberg and<br />

Neslin 1990). This thesis is focused <strong>on</strong> promoti<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g>fered to the c<strong>on</strong>sumer, therefore a<br />

combinati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> c<strong>on</strong>sumer and retailer promoti<strong>on</strong>s. Throughout the world, sales promoti<strong>on</strong>s<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g>fered to c<strong>on</strong>sumers are an integral part <str<strong>on</strong>g>of</str<strong>on</strong>g> the marketing mix for many c<strong>on</strong>sumer<br />

products. Marketing managers use price-oriented promoti<strong>on</strong>s, such as coup<strong>on</strong>s, rebates,<br />

and price discounts to increase sales and market share, entice c<strong>on</strong>sumers to trial, and<br />

encourage them to switch brands or stores. N<strong>on</strong>-price promoti<strong>on</strong>s such as sweepstakes,<br />

7frequent user clubs, and premiums add excitement and value to brands and may increase<br />

5

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