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Analysis of Sales Promotion Effects on Household Purchase Behavior

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uying <strong>on</strong> deal at a lower price, the c<strong>on</strong>sumer can decrease household purchase costs but may<br />

incur a cost <str<strong>on</strong>g>of</str<strong>on</strong>g> carrying more inventory <str<strong>on</strong>g>of</str<strong>on</strong>g> the product than is needed to satisfy immediate<br />

c<strong>on</strong>sumpti<strong>on</strong>. Some households, perhaps those with minimal storage space, have high holding<br />

costs and will not resp<strong>on</strong>d to price deals. Other households have relatively low inventory<br />

holding costs and will potentially resp<strong>on</strong>d to deals.<br />

There is a good deal <str<strong>on</strong>g>of</str<strong>on</strong>g> empirical support for the purchase accelerati<strong>on</strong> effects <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

sales promoti<strong>on</strong>s. Several researchers (e.g., Wils<strong>on</strong> et al. 1979, Shoemaker 1979, Grover and<br />

Rao 1985, Neslin et al. 1985, Gupta 1988, Schneider and Currim 1991) have provided<br />

empirical evidence that promoti<strong>on</strong>s are associated with increased purchase quantity and<br />

adjusted interpurchase times. Based <strong>on</strong> research <strong>on</strong> two product categories (bathroom tissue<br />

and instant c<str<strong>on</strong>g>of</str<strong>on</strong>g>fee) Neslin et al. (1985) c<strong>on</strong>cluded that increased purchase quantity is more<br />

likely to be exhibited than shortened interpurchase times, but the specific effects were found<br />

to depend <strong>on</strong> the type <str<strong>on</strong>g>of</str<strong>on</strong>g> promoti<strong>on</strong>. Gupta (1988) estimated that 14 percent <str<strong>on</strong>g>of</str<strong>on</strong>g> the increase in<br />

sales due to promoti<strong>on</strong> is accounted for by accelerated purchase timing, and that 2 percent is<br />

accounted for by quantity. Chintagunta estimated respectively 15 and 45 percent. Bucklin et<br />

al. (1998) estimated that 20 percent <str<strong>on</strong>g>of</str<strong>on</strong>g> the increase in sales due to promoti<strong>on</strong> is accounted for<br />

by accelerated purchase timing, and that 22 percent is accounted for by quantity. The<br />

empirical generalizati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g>fered by Bell et al. (1999) shows that purchase accelerati<strong>on</strong> (timing<br />

and/or quantity) differs across households and product categories.<br />

4.2.4 Category Expansi<strong>on</strong><br />

Category expansi<strong>on</strong> is compounded <str<strong>on</strong>g>of</str<strong>on</strong>g> purchase time and purchase quantity. It means that a<br />

c<strong>on</strong>sumer’s total c<strong>on</strong>sumpti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> the product category is increased by a promoti<strong>on</strong>.<br />

<str<strong>on</strong>g>Promoti<strong>on</strong></str<strong>on</strong>g>s can stimulate primary demand by creating a new c<strong>on</strong>sumpti<strong>on</strong> occasi<strong>on</strong> or by<br />

increasing the usage rate. A good example <str<strong>on</strong>g>of</str<strong>on</strong>g> a promoti<strong>on</strong> creating a new c<strong>on</strong>sumpti<strong>on</strong><br />

occasi<strong>on</strong> is the display that reminds the c<strong>on</strong>sumer that potato chips are a good snack to bring<br />

al<strong>on</strong>g to a picnic. This phenomen<strong>on</strong> is sometimes referred to as category switching.<br />

Increasing usage rate is a comm<strong>on</strong> goal for many packaged goods industries<br />

(Blattberg and Neslin, 1990). According to Blattberg and Neslin (1990) and Ailawadi and<br />

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