PAKISTAN BUSINESS REVIEW - Institute of Business Management

Research
Effectiveness of Brief Counseling Sessions for Employee Development
The duration of each session was between 30 to 60
minutes, which was problem focused, providing rapport and
expectation clarification in the initial phase, leading to re-educative
and supportive counseling for presenting complaints in the later
sessions. Towards the end feedback was obtained regarding the
effectiveness of the sessions. The consolidated brief counseling
activity lasted approximately for a period of three months from
start to end.
Session Structure
Session 1
Intake interview, establishing rapport, expectation clarification
Session 2
Problem identification, structuring a future plan
Session 3
Introduction of re-educative techniques, catharsis
Session 4
Working through, cognitive restructuring
Session 5
Practicing alternative strategies, dealing with reluctant behavior
Session 6
Modifications in client strategies
Session 7
Session review and feedback, preparation for closing session
Session 8
Closing, discussion on future plans
Through the method of content analysis the employee’s
emotional disturbances were identified which were manifested in
the form of anger outbursts, frustration, stress and anxiety.
Anger is a fairly strong emotional reaction which
accompanies a variety of situations such as physically restrained
being interfered with, having one’s possessions removed,
attacked or threatened. It includes physical reactions such as
facial grimaces and body positions characteristic of action.
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PAKISTAN BUSINESS REVIEW JULY 2011