HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack

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Troubleshoot installation issues.............................................................................................225 Hardware installation suggestions....................................................................................225 Software installation suggestions.....................................................................................226 Clear jams...............................................................................................................................227 Clear paper jams..............................................................................................................227 Avoid paper jams..............................................................................................................229 Errors......................................................................................................................................229 Printhead Problem............................................................................................................230 Incompatible Printhead.....................................................................................................230 Printhead problem and advanced printhead maintenance...............................................230 Printhead problem - The following printhead has a problem......................................230 Advanced printhead maintenance..............................................................................231 Fax Memory Full...............................................................................................................235 Device Disconnected........................................................................................................235 Ink Alert.............................................................................................................................235 HP recommends you have a replacement available for when print quality becomes no longer acceptable..................................................................................................236 The amount of ink in the following cartridge may be low enough to cause poor print quality and cartridge changes may be required soon. HP recommends you have replacement cartridges available to install when print quality is no longer acceptable..................................................................................................................236 Ink system failure........................................................................................................236 Cartridge Problem.............................................................................................................237 The following cartridge appears to be missing or damaged.......................................237 Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots..............237 Cartridge Problem.............................................................................................................237 Paper Mismatch................................................................................................................237 The cartridge cradle cannot move....................................................................................238 Paper Jam........................................................................................................................238 Paper Jam........................................................................................................................238 The printer is out of paper................................................................................................238 Incompatible Cartridge(s).................................................................................................238 Incompatible Cartridge(s)...........................................................................................238 Incompatible Cartridge(s)...........................................................................................238 Printer Offline....................................................................................................................239 Printer Paused..................................................................................................................239 Sensor issue.....................................................................................................................240 Sensor failure...................................................................................................................240 Previously used genuine HP cartridge.............................................................................240 Ink Service Capacity Warning..........................................................................................241 Document failed to print....................................................................................................241 General printer error.........................................................................................................241 A HP supplies and accessories Order printing supplies online.................................................................................................242 Accessories............................................................................................................................242 Supplies..................................................................................................................................242 Supported ink cartridges...................................................................................................243 HP media..........................................................................................................................243 8
Contents B C D Support and warranty Obtain electronic support........................................................................................................244 Warranty.................................................................................................................................245 Ink cartridge warranty information..........................................................................................246 Obtain HP telephone support.................................................................................................247 Support process...............................................................................................................247 Before you call..................................................................................................................247 HP support by phone........................................................................................................248 Phone support period.................................................................................................248 Telephone support numbers.......................................................................................249 Placing a call...............................................................................................................250 After the phone support period...................................................................................250 Additional warranty options..............................................................................................250 HP Quick Exchange Service (Japan)...............................................................................251 HP Korea customer support.............................................................................................251 Prepare the device for shipment.............................................................................................252 Remove the device control-panel faceplate.....................................................................252 Remove the rear access panel or duplexer......................................................................254 Remove the output tray....................................................................................................254 Pack the device......................................................................................................................255 Device specifications Physical specifications............................................................................................................256 Product features and capacities.............................................................................................256 Processor and memory specifications....................................................................................257 System requirements..............................................................................................................257 Network protocol specifications..............................................................................................258 Embedded Web server specifications....................................................................................258 Print specifications..................................................................................................................259 Copy specifications.................................................................................................................259 Fax specifications...................................................................................................................259 Scan specifications.................................................................................................................260 Environmental specifications..................................................................................................260 Electrical specifications..........................................................................................................260 Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)................261 Memory card specifications....................................................................................................261 Regulatory information FCC statement........................................................................................................................263 Notice to users in Korea.........................................................................................................263 VCCI (Class B) compliance statement for users in Japan......................................................263 Notice to users in Japan about the power cord......................................................................264 Toxic and hazardous substance table....................................................................................264 LED indicator statement.........................................................................................................264 Noise emission statement for Germany.................................................................................264 Notice to users of the U.S. telephone network: FCC requirements........................................265 Notice to users of the Canadian telephone network...............................................................265 Notice to users in the European Economic Area....................................................................267 Notice to users of the German telephone network.................................................................267 9
Page 1: OFFICEJET 6500 User Guide E709
Page 4 and 5: Copyright information © 2009 Copyr
Page 6 and 7: Print on both sides (duplexing)....
Page 8 and 9: Set the copy paper size............
Page 10 and 11: 9 Maintain and troubleshoot Work wi
Page 14 and 15: Regulatory information for wireless
Page 16 and 17: Chapter 1 (continued) Resource Desc
Page 18 and 19: Chapter 1 Front view 1 Automatic do
Page 20 and 21: Chapter 1 Label Name and Descriptio
Page 22 and 23: Chapter 1 (continued) Description R
Page 24 and 25: Chapter 2 Selecting the paper siz
Page 26 and 27: Chapter 2 To change settings from t
Page 28 and 29: Chapter 2 installed. The HP Solutio
Page 30 and 31: Chapter 2 NOTE: To make a copy usin
Page 32 and 33: Chapter 2 (continued) HP Premium Pr
Page 34 and 35: Chapter 2 Transparencies • Insert
Page 36 and 37: Chapter 2 (continued) Media size In
Page 38 and 39: Chapter 2 (continued) Tray Type Wei
Page 40 and 41: Chapter 2 4. Pull out the extension
Page 42 and 43: Chapter 2 To print a borderless doc
Page 44 and 45: 3 Print This section contains the f
Page 46 and 47: Chapter 3 To print automatically on
Page 48 and 49: 4 Scan You can scan originals and s
Page 50 and 51: Chapter 4 Scan from a TWAIN-complia
Page 52 and 53: 5 Work with memory devices The devi
Page 54 and 55: Chapter 5 To print camera-selected
Page 56 and 57: Chapter 5 To turn on Red Eye Remova
Page 58 and 59: Chapter 6 • Change the fax resolu
Page 60 and 61: Chapter 6 3. When you hear the dial
Page 62 and 63:
Chapter 6 Send a fax to multiple re
Page 64 and 65:
Chapter 6 The following resolution
Page 66 and 67:
Chapter 6 If you receive a legal-si
Page 68 and 69:
Chapter 6 3. Press the right arrow
Page 70 and 71:
Chapter 6 To set the paper size for
Page 72 and 73:
Chapter 6 Remove numbers from the j
Page 74 and 75:
Chapter 6 Modify Fax to PC or Fax t
Page 76 and 77:
Chapter 6 To set the answer mode to
Page 78 and 79:
Chapter 6 To set the dial type via
Page 80 and 81:
Chapter 6 This section contains the
Page 82 and 83:
Chapter 6 that contains the number
Page 84 and 85:
Chapter 6 By default, the device is
Page 86 and 87:
Chapter 6 To view the fax log from
Page 88 and 89:
7 Copy You can produce high-quality
Page 90 and 91:
Chapter 7 Set the copy paper size Y
Page 92 and 93:
Chapter 7 4. Press until Full Page
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Chapter 7 To collate copies from th
Page 96 and 97:
8 Configure and manage This section
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Chapter 8 (continued) Use this tool
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Chapter 8 Toolbox tabs The Toolbox
Page 102 and 103:
Chapter 8 cookie that stores custom
Page 104 and 105:
Chapter 8 • Clean: Guides you thr
Page 106 and 107:
Chapter 8 help troubleshoot network
Page 108 and 109:
Chapter 8 Set link speed You can ch
Page 110 and 111:
Chapter 8 Countries/regions with a
Page 112 and 113:
Chapter 8 (continued) Other equipme
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Chapter 8 To set up the device with
Page 116 and 117:
Chapter 8 3. Change the Distinctive
Page 118 and 119:
Chapter 8 Figure 8-5 Back view of t
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Chapter 8 4. If your modem software
Page 122 and 123:
Chapter 8 There are two different w
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Chapter 8 Shared voice/fax with com
Page 126 and 127:
Chapter 8 1 Telephone wall jack 2 U
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Chapter 8 5 Answering machine 6 Com
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Chapter 8 NOTE: You will need to pu
Page 132 and 133:
Chapter 8 1 Telephone wall jack 2 U
Page 134 and 135:
Chapter 8 setup experience. However
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Chapter 8 Choose the installation o
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Chapter 8 groups or when usage is l
Page 140 and 141:
Chapter 8 There are two communicati
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Chapter 8 Connect the device using
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Chapter 8 4. Follow the onscreen in
Page 146 and 147:
Chapter 8 4. Restart your computer.
Page 148 and 149:
Chapter 9 Information on ink cartri
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Chapter 9 3. Press the tab on the f
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Chapter 9 Clean the sensor NOTE: Th
Page 154 and 155:
Chapter 9 The print carriage moves
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Chapter 9 3. In the Print Settings
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Chapter 9 NOTE: If you turn off the
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Chapter 9 Item Cartridge color 4 Ye
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Chapter 9 If the color of any of th
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Chapter 9 3. Clean the glass by usi
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Chapter 9 To clean the glass strip
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Chapter 9 • Power cord and other
Page 170 and 171:
Chapter 9 Check the media settings
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Chapter 9 Envelopes print incorrect
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Chapter 9 If this did not solve the
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Chapter 9 Cause: The document was c
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Chapter 9 Solution 7: Clear the pap
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Chapter 9 Solution 3: Load the stac
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Chapter 9 A blank page came out whi
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Chapter 9 Solution 1: Make sure you
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Chapter 9 Aligning the printer can
Page 188 and 189:
Chapter 9 Always make sure the pape
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Chapter 9 • Solution 3: Check the
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Chapter 9 Solution 2: Check the pap
Page 194 and 195:
Chapter 9 Solution 3: Print the ima
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Chapter 9 Solution 2: Wait while th
Page 198 and 199:
Chapter 9 Cause: Many black print q
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Chapter 9 Media is not picked up fr
Page 202 and 203:
Chapter 9 Copies are blank • Chec
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Chapter 9 • Part of the document
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Chapter 9 Error messages appear •
Page 208 and 209:
Chapter 9 Try these first if you ar
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Chapter 9 The "Phone Cord Connected
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Chapter 9 The "Dial Tone Detection"
Page 214 and 215:
Chapter 9 You might need to connect
Page 216 and 217:
Chapter 9 • If the device shares
Page 218 and 219:
Chapter 9 Disconnect the answerin
Page 220 and 221:
Chapter 9 Cause: The computer selec
Page 222 and 223:
Chapter 9 Basic wireless troublesho
Page 224 and 225:
Chapter 9 If you are unable to get
Page 226 and 227:
Chapter 9 Mac OS X 1. Click System
Page 228 and 229:
Chapter 9 Inspect the ends of the
Page 230 and 231:
Chapter 9 Check the device to ensur
Page 232 and 233:
Chapter 9 b. Locate any jammed medi
Page 234 and 235:
Chapter 9 • Fax Memory Full • D
Page 236 and 237:
Chapter 9 5. Remove the printhead b
Page 238 and 239:
Chapter 9 d. Wipe the previously cl
Page 240 and 241:
Chapter 9 HP recommends you have a
Page 242 and 243:
Chapter 9 The cartridge cradle cann
Page 244 and 245:
Chapter 9 Sensor issue Sensor failu
Page 246 and 247:
A HP supplies and accessories This
Page 248 and 249:
B Support and warranty The informat
Page 250 and 251:
Appendix B Ink cartridge warranty i
Page 252 and 253:
Appendix B 5. Obtain the version nu
Page 254 and 255:
Appendix B Placing a call Call HP s
Page 256 and 257:
Appendix B Prepare the device for s
Page 258 and 259:
Appendix B 4. Retain the control-pa
Page 260 and 261:
C Device specifications For media a
Page 262 and 263:
Appendix C Recommended requirements
Page 264 and 265:
Appendix C • Confirmation and act
Page 266 and 267:
D Regulatory information The device
Page 268 and 269:
Appendix D Notice to users in Japan
Page 270 and 271:
Appendix D Notice to users of the C
Page 272 and 273:
Appendix D Exposure to radio freque
Page 274 and 275:
Appendix D All-in-One) . This regul
Page 276 and 277:
Appendix D DECLARATION OF CONFORMIT
Page 278 and 279:
Appendix D Disposal of waste equipm
Page 280 and 281:
Appendix D Third-party licenses Exp
Page 282 and 283:
Appendix D 3. All advertising mater
Page 284 and 285:
Index Symbols/Numerics (ADF) automa
Page 286 and 287:
(parallel phone systems) 123 answer
Page 288 and 289:
(parallel phone systems) 123 shared
Page 290 and 291:
serial phone systems countries/regi
Page 292:
white bands or stripes, troubleshoo
show all

HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack

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