HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack

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Chapter 9 Check the media settings • Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. There is a blank page in the file Check the file to make sure there is no blank page. Something on the page is missing or incorrect Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Check the estimated ink levels. NOTE: Turn off the HP all-in-one by pressing the Power button located on the product. Wait until the Power light turns off before unplugging the power cord or turning off a power strip. If you improperly turn off the HP all-in-one, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the device. For more information, see Set minimum margins. Check the color print settings Make sure Print in Grayscale is not selected in the print driver. Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields. Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media, and make sure the tray is not overloaded. For more information, see Load media. 166 Maintain and troubleshoot
Check the media size • Content on a page might be cut off if the document size is larger than the media that you are using. • Make sure the media size selected in the printer driver match the size of media loaded in the tray. Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your device. For more information, see Set minimum margins. Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. For more information, see Change print settings. Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields. If the above solutions do not work, the problem may be caused by the inability of the application to interpret print settings properly. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for specific help. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The product is not responding • The product prints meaningless characters • Nothing happens when I try to print • The pages in my document came out in the wrong order • The margins are not printing as expected • Text or graphics are cut off at the edge of the page • A blank page came out while printing Print troubleshooting 167
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OFFICEJET 6500 User Guide E709
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Copyright information © 2009 Copyr
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Print on both sides (duplexing)....
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Set the copy paper size............
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9 Maintain and troubleshoot Work wi
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Troubleshoot installation issues...
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Regulatory information for wireless
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Chapter 1 (continued) Resource Desc
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Chapter 1 Front view 1 Automatic do
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Chapter 1 Label Name and Descriptio
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Chapter 1 (continued) Description R
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Chapter 2 Selecting the paper siz
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Chapter 2 To change settings from t
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Chapter 2 installed. The HP Solutio
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Chapter 2 NOTE: To make a copy usin
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Chapter 2 (continued) HP Premium Pr
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Chapter 2 Transparencies • Insert
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Chapter 2 (continued) Media size In
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Chapter 2 (continued) Tray Type Wei
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Chapter 2 4. Pull out the extension
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Chapter 2 To print a borderless doc
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3 Print This section contains the f
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Chapter 3 To print automatically on
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4 Scan You can scan originals and s
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Chapter 4 Scan from a TWAIN-complia
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5 Work with memory devices The devi
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Chapter 5 To print camera-selected
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Chapter 5 To turn on Red Eye Remova
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Chapter 6 • Change the fax resolu
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Chapter 6 3. When you hear the dial
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Chapter 6 Send a fax to multiple re
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Chapter 6 The following resolution
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Chapter 6 If you receive a legal-si
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Chapter 6 3. Press the right arrow
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Chapter 6 To set the paper size for
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Chapter 6 Remove numbers from the j
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Chapter 6 Modify Fax to PC or Fax t
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Chapter 6 To set the answer mode to
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Chapter 6 To set the dial type via
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Chapter 6 This section contains the
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Chapter 6 that contains the number
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Chapter 6 By default, the device is
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Chapter 6 To view the fax log from
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7 Copy You can produce high-quality
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Chapter 7 Set the copy paper size Y
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Chapter 7 4. Press until Full Page
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Chapter 7 To collate copies from th
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8 Configure and manage This section
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Chapter 8 (continued) Use this tool
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Chapter 8 Toolbox tabs The Toolbox
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Chapter 8 cookie that stores custom
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Chapter 8 • Clean: Guides you thr
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Chapter 8 help troubleshoot network
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Chapter 8 Set link speed You can ch
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Chapter 8 Countries/regions with a
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Chapter 8 (continued) Other equipme
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Chapter 8 To set up the device with
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Chapter 8 3. Change the Distinctive
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Chapter 8 Figure 8-5 Back view of t
Page 120 and 121: Chapter 8 4. If your modem software
Page 122 and 123: Chapter 8 There are two different w
Page 124 and 125: Chapter 8 Shared voice/fax with com
Page 126 and 127: Chapter 8 1 Telephone wall jack 2 U
Page 128 and 129: Chapter 8 5 Answering machine 6 Com
Page 130 and 131: Chapter 8 NOTE: You will need to pu
Page 132 and 133: Chapter 8 1 Telephone wall jack 2 U
Page 134 and 135: Chapter 8 setup experience. However
Page 136 and 137: Chapter 8 Choose the installation o
Page 138 and 139: Chapter 8 groups or when usage is l
Page 140 and 141: Chapter 8 There are two communicati
Page 142 and 143: Chapter 8 Connect the device using
Page 144 and 145: Chapter 8 4. Follow the onscreen in
Page 146 and 147: Chapter 8 4. Restart your computer.
Page 148 and 149: Chapter 9 Information on ink cartri
Page 150 and 151: Chapter 9 3. Press the tab on the f
Page 152 and 153: Chapter 9 Clean the sensor NOTE: Th
Page 154 and 155: Chapter 9 The print carriage moves
Page 156 and 157: Chapter 9 3. In the Print Settings
Page 158 and 159: Chapter 9 NOTE: If you turn off the
Page 160 and 161: Chapter 9 Item Cartridge color 4 Ye
Page 162 and 163: Chapter 9 If the color of any of th
Page 164 and 165: Chapter 9 3. Clean the glass by usi
Page 166 and 167: Chapter 9 To clean the glass strip
Page 168 and 169: Chapter 9 • Power cord and other
Page 172 and 173: Chapter 9 Envelopes print incorrect
Page 174 and 175: Chapter 9 If this did not solve the
Page 176 and 177: Chapter 9 Cause: The document was c
Page 178 and 179: Chapter 9 Solution 7: Clear the pap
Page 180 and 181: Chapter 9 Solution 3: Load the stac
Page 182 and 183: Chapter 9 A blank page came out whi
Page 184 and 185: Chapter 9 Solution 1: Make sure you
Page 186 and 187: Chapter 9 Aligning the printer can
Page 188 and 189: Chapter 9 Always make sure the pape
Page 190 and 191: Chapter 9 • Solution 3: Check the
Page 192 and 193: Chapter 9 Solution 2: Check the pap
Page 194 and 195: Chapter 9 Solution 3: Print the ima
Page 196 and 197: Chapter 9 Solution 2: Wait while th
Page 198 and 199: Chapter 9 Cause: Many black print q
Page 200 and 201: Chapter 9 Media is not picked up fr
Page 202 and 203: Chapter 9 Copies are blank • Chec
Page 204 and 205: Chapter 9 • Part of the document
Page 206 and 207: Chapter 9 Error messages appear •
Page 208 and 209: Chapter 9 Try these first if you ar
Page 210 and 211: Chapter 9 The "Phone Cord Connected
Page 212 and 213: Chapter 9 The "Dial Tone Detection"
Page 214 and 215: Chapter 9 You might need to connect
Page 216 and 217: Chapter 9 • If the device shares
Page 218 and 219: Chapter 9 Disconnect the answerin
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Chapter 9 Cause: The computer selec
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Chapter 9 Basic wireless troublesho
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Chapter 9 If you are unable to get
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Chapter 9 Mac OS X 1. Click System
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Chapter 9 Inspect the ends of the
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Chapter 9 Check the device to ensur
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Chapter 9 b. Locate any jammed medi
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Chapter 9 • Fax Memory Full • D
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Chapter 9 5. Remove the printhead b
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Chapter 9 d. Wipe the previously cl
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Chapter 9 HP recommends you have a
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Chapter 9 The cartridge cradle cann
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Chapter 9 Sensor issue Sensor failu
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A HP supplies and accessories This
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B Support and warranty The informat
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Appendix B Ink cartridge warranty i
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Appendix B 5. Obtain the version nu
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Appendix B Placing a call Call HP s
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Appendix B Prepare the device for s
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Appendix B 4. Retain the control-pa
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C Device specifications For media a
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Appendix C Recommended requirements
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Appendix C • Confirmation and act
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D Regulatory information The device
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Appendix D Notice to users in Japan
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Appendix D Notice to users of the C
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Appendix D Exposure to radio freque
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Appendix D All-in-One) . This regul
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Appendix D DECLARATION OF CONFORMIT
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Appendix D Disposal of waste equipm
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Appendix D Third-party licenses Exp
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Appendix D 3. All advertising mater
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Index Symbols/Numerics (ADF) automa
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(parallel phone systems) 123 answer
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(parallel phone systems) 123 shared
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serial phone systems countries/regi
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white bands or stripes, troubleshoo
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HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack

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