HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack

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Chapter 9 You might need to connect the supplied phone cord to the adapter provided for your country/region. Solution: Other equipment that uses the same phone line as the device might be in use. Make sure extension phones (phones on the same phone line, but not connected to the device) or other equipment are not in use or off the hook. For example, you cannot use the device for faxing if an extension phone is off the hook, or if you are using a computer dial-up modem to send e-mail or access the Internet. The device is having problems sending and receiving faxes Solution: Make sure the device is turned on. Look at the display on the device. If the display is blank and the Power light is not lit, the device is turned off. Make sure the power cord is firmly connected to the device and plugged into a power outlet. Press the Power button to turn on the device. After turning on the device, HP recommends you wait five minutes before sending or receiving a fax. The device cannot send or receive faxes while it is initializing after being turned on. Solution: • Make sure you used the phone cord supplied in the box with the device to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the device and the other end to your telephone wall jack, as shown below. You might need to connect the supplied phone cord to the adapter provided for your country/region. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port You might need to connect the supplied phone cord to the adapter provided for your country/region. If the phone cord that came with the device is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store 210 Maintain and troubleshoot
that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office. • Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone. If you do not hear a dial tone, call your local telephone company for service. • Other equipment, which uses the same phone line as the device, might be in use. For example, you cannot use the device for faxing if an extension phone is off the hook, or if you are using a computer dial-up modem to send an e-mail or access the Internet. • Check to see if another process has caused an error. Check the display or your computer for an error message providing information about the problem and how to solve it. If there is an error, the device will not send or receive a fax until the error condition is resolved. • The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information about changing ECM, see the onscreen Help. If the problem persists, contact your telephone company. • If you are using a digital subscriber line (DSL) service, make sure that you have a DSL filter connected or you will not be able to fax successfully. For more information, see Case B: Set up the device with DSL. • If you are using a DSL service and have connected a DSL filter, the filter might be blocking the fax tones. Try removing the filter and connecting the device directly to the wall. • Make sure the device is not connected to a telephone wall jack that is set up for digital phones. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. • If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the device is connected to the correct port and the terminal adapter is set to the correct switch type for your country/region, if possible. For more information, see Case C: Set up the device with a PBX phone system or an ISDN line. Solve fax problems 211
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OFFICEJET 6500 User Guide E709
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Copyright information © 2009 Copyr
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Print on both sides (duplexing)....
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Set the copy paper size............
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9 Maintain and troubleshoot Work wi
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Troubleshoot installation issues...
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Regulatory information for wireless
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Chapter 1 (continued) Resource Desc
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Chapter 1 Front view 1 Automatic do
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Chapter 1 Label Name and Descriptio
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Chapter 1 (continued) Description R
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Chapter 2 Selecting the paper siz
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Chapter 2 To change settings from t
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Chapter 2 installed. The HP Solutio
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Chapter 2 NOTE: To make a copy usin
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Chapter 2 (continued) HP Premium Pr
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Chapter 2 Transparencies • Insert
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Chapter 2 (continued) Media size In
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Chapter 2 (continued) Tray Type Wei
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Chapter 2 4. Pull out the extension
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Chapter 2 To print a borderless doc
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3 Print This section contains the f
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Chapter 3 To print automatically on
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4 Scan You can scan originals and s
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Chapter 4 Scan from a TWAIN-complia
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5 Work with memory devices The devi
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Chapter 5 To print camera-selected
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Chapter 5 To turn on Red Eye Remova
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Chapter 6 • Change the fax resolu
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Chapter 6 3. When you hear the dial
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Chapter 6 Send a fax to multiple re
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Chapter 6 The following resolution
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Chapter 6 If you receive a legal-si
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Chapter 6 3. Press the right arrow
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Chapter 6 To set the paper size for
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Chapter 6 Remove numbers from the j
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Chapter 6 Modify Fax to PC or Fax t
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Chapter 6 To set the answer mode to
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Chapter 6 To set the dial type via
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Chapter 6 This section contains the
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Chapter 6 that contains the number
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Chapter 6 By default, the device is
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Chapter 6 To view the fax log from
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7 Copy You can produce high-quality
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Chapter 7 Set the copy paper size Y
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Chapter 7 4. Press until Full Page
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Chapter 7 To collate copies from th
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8 Configure and manage This section
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Chapter 8 (continued) Use this tool
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Chapter 8 Toolbox tabs The Toolbox
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Chapter 8 cookie that stores custom
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Chapter 8 • Clean: Guides you thr
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Chapter 8 help troubleshoot network
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Chapter 8 Set link speed You can ch
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Chapter 8 Countries/regions with a
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Chapter 8 (continued) Other equipme
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Chapter 8 To set up the device with
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Chapter 8 3. Change the Distinctive
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Chapter 8 Figure 8-5 Back view of t
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Chapter 8 4. If your modem software
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Chapter 8 There are two different w
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Chapter 8 Shared voice/fax with com
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Chapter 8 1 Telephone wall jack 2 U
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Chapter 8 5 Answering machine 6 Com
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Chapter 8 NOTE: You will need to pu
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Chapter 8 1 Telephone wall jack 2 U
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Chapter 8 setup experience. However
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Chapter 8 Choose the installation o
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Chapter 8 groups or when usage is l
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Chapter 8 There are two communicati
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Chapter 8 Connect the device using
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Chapter 8 4. Follow the onscreen in
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Chapter 8 4. Restart your computer.
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Chapter 9 Information on ink cartri
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Chapter 9 3. Press the tab on the f
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Chapter 9 Clean the sensor NOTE: Th
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Chapter 9 The print carriage moves
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Chapter 9 3. In the Print Settings
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Chapter 9 NOTE: If you turn off the
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Chapter 9 Item Cartridge color 4 Ye
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Chapter 9 If the color of any of th
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Page 166 and 167: Chapter 9 To clean the glass strip
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Page 170 and 171: Chapter 9 Check the media settings
Page 172 and 173: Chapter 9 Envelopes print incorrect
Page 174 and 175: Chapter 9 If this did not solve the
Page 176 and 177: Chapter 9 Cause: The document was c
Page 178 and 179: Chapter 9 Solution 7: Clear the pap
Page 180 and 181: Chapter 9 Solution 3: Load the stac
Page 182 and 183: Chapter 9 A blank page came out whi
Page 184 and 185: Chapter 9 Solution 1: Make sure you
Page 186 and 187: Chapter 9 Aligning the printer can
Page 188 and 189: Chapter 9 Always make sure the pape
Page 190 and 191: Chapter 9 • Solution 3: Check the
Page 192 and 193: Chapter 9 Solution 2: Check the pap
Page 194 and 195: Chapter 9 Solution 3: Print the ima
Page 196 and 197: Chapter 9 Solution 2: Wait while th
Page 198 and 199: Chapter 9 Cause: Many black print q
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Page 206 and 207: Chapter 9 Error messages appear •
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Page 210 and 211: Chapter 9 The "Phone Cord Connected
Page 212 and 213: Chapter 9 The "Dial Tone Detection"
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Page 218 and 219: Chapter 9 Disconnect the answerin
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Page 226 and 227: Chapter 9 Mac OS X 1. Click System
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Page 232 and 233: Chapter 9 b. Locate any jammed medi
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Page 242 and 243: Chapter 9 The cartridge cradle cann
Page 244 and 245: Chapter 9 Sensor issue Sensor failu
Page 246 and 247: A HP supplies and accessories This
Page 248 and 249: B Support and warranty The informat
Page 250 and 251: Appendix B Ink cartridge warranty i
Page 252 and 253: Appendix B 5. Obtain the version nu
Page 254 and 255: Appendix B Placing a call Call HP s
Page 256 and 257: Appendix B Prepare the device for s
Page 258 and 259: Appendix B 4. Retain the control-pa
Page 260 and 261: C Device specifications For media a
Page 262 and 263: Appendix C Recommended requirements
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Appendix C • Confirmation and act
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D Regulatory information The device
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Appendix D Notice to users in Japan
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Appendix D Notice to users of the C
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Appendix D Exposure to radio freque
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Appendix D All-in-One) . This regul
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Appendix D DECLARATION OF CONFORMIT
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Appendix D Disposal of waste equipm
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Appendix D Third-party licenses Exp
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Appendix D 3. All advertising mater
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Index Symbols/Numerics (ADF) automa
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(parallel phone systems) 123 answer
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(parallel phone systems) 123 shared
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serial phone systems countries/regi
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white bands or stripes, troubleshoo
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HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack

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