HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack
HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack
HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack
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Solution 1: Make sure you are us<strong>in</strong>g genu<strong>in</strong>e <strong>HP</strong> <strong>in</strong>k cartridges<br />
Solution: Check to see if your <strong>in</strong>k cartridges are genu<strong>in</strong>e <strong>HP</strong> <strong>in</strong>k cartridges.<br />
<strong>HP</strong> recommends that you use genu<strong>in</strong>e <strong>HP</strong> <strong>in</strong>k cartridges. Genu<strong>in</strong>e <strong>HP</strong> <strong>in</strong>k cartridges<br />
are designed and tested with <strong>HP</strong> pr<strong>in</strong>ters to help you easily produce great results,<br />
time after time.<br />
NOTE: <strong>HP</strong> cannot guarantee the quality or reliability of non-<strong>HP</strong> supplies. Product<br />
service or repairs required as a result of us<strong>in</strong>g a non-<strong>HP</strong> supply will not be covered<br />
under warranty.<br />
If you believe you purchased genu<strong>in</strong>e <strong>HP</strong> <strong>in</strong>k cartridges, go to:<br />
www.hp.com/go/anticounterfeit<br />
Cause: Non-<strong>HP</strong> <strong>in</strong>k cartridges were be<strong>in</strong>g used.<br />
If this did not solve the issue, try the next solution.<br />
Solution 2: Check the <strong>in</strong>k levels<br />
Solution: Check the estimated <strong>in</strong>k levels <strong>in</strong> the <strong>in</strong>k cartridges.<br />
NOTE: Ink level alerts and <strong>in</strong>dicators provide estimates for plann<strong>in</strong>g purposes<br />
only. When you receive a low-<strong>in</strong>k alerts, consider hav<strong>in</strong>g a replacement cartridge<br />
available to avoid possible pr<strong>in</strong>t<strong>in</strong>g delays. You do not need to replace the <strong>in</strong>k<br />
cartridges until pr<strong>in</strong>t quality becomes unacceptable.<br />
For more <strong>in</strong>formation, see:<br />
Check the estimated <strong>in</strong>k levels<br />
Cause: The <strong>in</strong>k cartridges might have <strong>in</strong>sufficient <strong>in</strong>k.<br />
If this did not solve the issue, try the next solution.<br />
Solution 3: Check the pr<strong>in</strong>t sett<strong>in</strong>gs<br />
Solution: Check the pr<strong>in</strong>t sett<strong>in</strong>gs.<br />
• Check the paper type sett<strong>in</strong>g to make sure it matches the type of paper loaded <strong>in</strong><br />
the <strong>in</strong>put tray.<br />
• Check the pr<strong>in</strong>t quality sett<strong>in</strong>g and make sure it is not set too low.<br />
Pr<strong>in</strong>t the image with a high pr<strong>in</strong>t quality sett<strong>in</strong>g, such as Best or Maximum dpi.<br />
Cause: The paper type or pr<strong>in</strong>t quality sett<strong>in</strong>gs were set <strong>in</strong>correctly.<br />
If this did not solve the issue, try the next solution.<br />
Solution 4: Check the paper type<br />
Solution: <strong>HP</strong> recommends that you use <strong>HP</strong> papers or any other paper type that is<br />
appropriate for the product.<br />
Pr<strong>in</strong>t quality troubleshoot<strong>in</strong>g 183