HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack

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Chapter 9 Media is not picked up from a tray • Make sure media is loaded in the tray. For more information, see Load media. Fan the media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. • Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl. • When using thin special media, make sure that the tray is completely loaded. If you are using special media that is only available in small quantities, try placing the special media on top of other paper of the same size to help fill the tray. (Some media is picked up more easily if the tray is full.) Media is not coming out correctly • Make sure the output tray extension is extended; otherwise, printed pages may fall off the device. • Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold. Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays from the device and reload the media properly, making sure that the paper guides are properly aligned. • Make sure the duplexer is properly installed. • Load media into the device only when it is not printing. 196 Maintain and troubleshoot
Multiple pages are being picked up • Fan the media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. • Make sure the tray is not overloaded with paper. • Use HP media for optimum performance and efficiency. Solve copy problems If the following topics do not help, see Support and warranty for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded • Size is reduced • Copy quality is poor • Copy defects are apparent • Error messages appear No copy came out • Check the power Make sure that the power cord is securely connected, and the device turned on. • Check the status of the device The device might be busy with another job. Check the control-panel display for information about the status of jobs. Wait for any job that is processing to finish. The device might be jammed. Check for jams. See Clear jams. • Check the trays Make sure that media is loaded. See Load media for more information. Check the computer. To make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on, and the software must be installed and running. Also, the HP Digital Imaging Monitor in the Windows Taskbar must be installed and turned on at all times. On a Macintosh computer, once the software is installed, it is always available when you turn on the computer. Solve copy problems 197
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OFFICEJET 6500 User Guide E709
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Copyright information © 2009 Copyr
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Print on both sides (duplexing)....
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Set the copy paper size............
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9 Maintain and troubleshoot Work wi
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Troubleshoot installation issues...
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Regulatory information for wireless
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Chapter 1 (continued) Resource Desc
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Chapter 1 Front view 1 Automatic do
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Chapter 1 Label Name and Descriptio
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Chapter 1 (continued) Description R
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Chapter 2 Selecting the paper siz
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Chapter 2 To change settings from t
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Chapter 2 installed. The HP Solutio
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Chapter 2 NOTE: To make a copy usin
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Chapter 2 (continued) HP Premium Pr
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Chapter 2 Transparencies • Insert
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Chapter 2 (continued) Media size In
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Chapter 2 (continued) Tray Type Wei
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Chapter 2 4. Pull out the extension
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Chapter 2 To print a borderless doc
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3 Print This section contains the f
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Chapter 3 To print automatically on
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4 Scan You can scan originals and s
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Chapter 4 Scan from a TWAIN-complia
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5 Work with memory devices The devi
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Chapter 5 To print camera-selected
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Chapter 5 To turn on Red Eye Remova
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Chapter 6 • Change the fax resolu
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Chapter 6 3. When you hear the dial
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Chapter 6 Send a fax to multiple re
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Chapter 6 The following resolution
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Chapter 6 If you receive a legal-si
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Chapter 6 3. Press the right arrow
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Chapter 6 To set the paper size for
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Chapter 6 Remove numbers from the j
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Chapter 6 Modify Fax to PC or Fax t
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Chapter 6 To set the answer mode to
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Chapter 6 To set the dial type via
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Chapter 6 This section contains the
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Chapter 6 that contains the number
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Chapter 6 By default, the device is
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Chapter 6 To view the fax log from
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7 Copy You can produce high-quality
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Chapter 7 Set the copy paper size Y
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Chapter 7 4. Press until Full Page
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Chapter 7 To collate copies from th
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8 Configure and manage This section
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Chapter 8 (continued) Use this tool
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Chapter 8 Toolbox tabs The Toolbox
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Chapter 8 cookie that stores custom
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Chapter 8 • Clean: Guides you thr
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Chapter 8 help troubleshoot network
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Chapter 8 Set link speed You can ch
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Chapter 8 Countries/regions with a
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Chapter 8 (continued) Other equipme
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Chapter 8 To set up the device with
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Chapter 8 3. Change the Distinctive
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Chapter 8 Figure 8-5 Back view of t
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Chapter 8 4. If your modem software
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Chapter 8 There are two different w
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Chapter 8 Shared voice/fax with com
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Chapter 8 1 Telephone wall jack 2 U
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Chapter 8 5 Answering machine 6 Com
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Chapter 8 NOTE: You will need to pu
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Chapter 8 1 Telephone wall jack 2 U
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Chapter 8 setup experience. However
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Chapter 8 Choose the installation o
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Chapter 8 groups or when usage is l
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Chapter 8 There are two communicati
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Chapter 8 Connect the device using
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Chapter 8 4. Follow the onscreen in
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Chapter 8 4. Restart your computer.
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Chapter 9 Information on ink cartri
Page 150 and 151: Chapter 9 3. Press the tab on the f
Page 152 and 153: Chapter 9 Clean the sensor NOTE: Th
Page 154 and 155: Chapter 9 The print carriage moves
Page 156 and 157: Chapter 9 3. In the Print Settings
Page 158 and 159: Chapter 9 NOTE: If you turn off the
Page 160 and 161: Chapter 9 Item Cartridge color 4 Ye
Page 162 and 163: Chapter 9 If the color of any of th
Page 164 and 165: Chapter 9 3. Clean the glass by usi
Page 166 and 167: Chapter 9 To clean the glass strip
Page 168 and 169: Chapter 9 • Power cord and other
Page 170 and 171: Chapter 9 Check the media settings
Page 172 and 173: Chapter 9 Envelopes print incorrect
Page 174 and 175: Chapter 9 If this did not solve the
Page 176 and 177: Chapter 9 Cause: The document was c
Page 178 and 179: Chapter 9 Solution 7: Clear the pap
Page 180 and 181: Chapter 9 Solution 3: Load the stac
Page 182 and 183: Chapter 9 A blank page came out whi
Page 184 and 185: Chapter 9 Solution 1: Make sure you
Page 186 and 187: Chapter 9 Aligning the printer can
Page 188 and 189: Chapter 9 Always make sure the pape
Page 190 and 191: Chapter 9 • Solution 3: Check the
Page 192 and 193: Chapter 9 Solution 2: Check the pap
Page 194 and 195: Chapter 9 Solution 3: Print the ima
Page 196 and 197: Chapter 9 Solution 2: Wait while th
Page 198 and 199: Chapter 9 Cause: Many black print q
Page 202 and 203: Chapter 9 Copies are blank • Chec
Page 204 and 205: Chapter 9 • Part of the document
Page 206 and 207: Chapter 9 Error messages appear •
Page 208 and 209: Chapter 9 Try these first if you ar
Page 210 and 211: Chapter 9 The "Phone Cord Connected
Page 212 and 213: Chapter 9 The "Dial Tone Detection"
Page 214 and 215: Chapter 9 You might need to connect
Page 216 and 217: Chapter 9 • If the device shares
Page 218 and 219: Chapter 9 Disconnect the answerin
Page 220 and 221: Chapter 9 Cause: The computer selec
Page 222 and 223: Chapter 9 Basic wireless troublesho
Page 224 and 225: Chapter 9 If you are unable to get
Page 226 and 227: Chapter 9 Mac OS X 1. Click System
Page 228 and 229: Chapter 9 Inspect the ends of the
Page 230 and 231: Chapter 9 Check the device to ensur
Page 232 and 233: Chapter 9 b. Locate any jammed medi
Page 234 and 235: Chapter 9 • Fax Memory Full • D
Page 236 and 237: Chapter 9 5. Remove the printhead b
Page 238 and 239: Chapter 9 d. Wipe the previously cl
Page 240 and 241: Chapter 9 HP recommends you have a
Page 242 and 243: Chapter 9 The cartridge cradle cann
Page 244 and 245: Chapter 9 Sensor issue Sensor failu
Page 246 and 247: A HP supplies and accessories This
Page 248 and 249: B Support and warranty The informat
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Appendix B Ink cartridge warranty i
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Appendix B 5. Obtain the version nu
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Appendix B Placing a call Call HP s
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Appendix B Prepare the device for s
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Appendix B 4. Retain the control-pa
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C Device specifications For media a
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Appendix C Recommended requirements
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Appendix C • Confirmation and act
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D Regulatory information The device
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Appendix D Notice to users in Japan
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Appendix D Notice to users of the C
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Appendix D Exposure to radio freque
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Appendix D All-in-One) . This regul
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Appendix D DECLARATION OF CONFORMIT
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Appendix D Disposal of waste equipm
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Appendix D Third-party licenses Exp
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Appendix D 3. All advertising mater
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Index Symbols/Numerics (ADF) automa
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(parallel phone systems) 123 answer
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(parallel phone systems) 123 shared
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serial phone systems countries/regi
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white bands or stripes, troubleshoo
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HP Officejet 6500 (E709) All-in-One Series User Guide - Radio Shack

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