Refresher Training for Frontline Health Workers in Expanded ... - RHO

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Handling participants’ behavior: some techniques Overly Talkative: The participant in this case may be an ‘eager’ or simply a “showoff”. Don’t be embarrassing or sarcastic: you may want to call on their participation later. Slow them down with some difficult questions or interrupt them with “this is an interesting point; now lets see what the group thinks…” Highly Argumentative: The learner may have a combative, confrontational personality or wants to “heckle”. Keep your own temper in check and don’t allow other group members to get excited. Try to merit one of his/her point, and then move on. If not possible talk with the person during the break to find out what is bothering him/her. Rambler: They talk about everything except the topic at hand… When they stop for breath, thank them and refocus their attention by restating the relevant points, then move on. Personality Clash: This is when two or more members clash. Such a clash may divide the group into factions as each party gathers support from other members. Emphasize points of agreement and minimize disagreement if possible. Draw their attention back to the objectives. Ask direct question on the topic and bring positive members into the discussion. Won’t Talk: This person may be bored, indifferent, timid, insecure or may feel superior to the group. Depend on what is motivating the individual. Arouse interest by seeking the person’s opinion. If you think that the individual feels superior, ask for his/her view. Indicate your respect for their experience or wisdom but don’t overdo it. First time s/he talks, compliment him/her. Be sincere. Ask for Your Opinion: There is nothing wrong with participants seeking your own personal opinion on a topic. It becomes more difficult when you feel that the person is trying to test you or to put you on the spot. Avoid solving trainee's problem for them. There are times when you must give a direct answer. Say, “first, let’s get some other opinions about that” Then call on another individual by name. Wrong Subject: This person does not ramble but is simply off base. Take the blame yourself with “something I said must have led us away from the topic”. Restate the last point given. Above all, don’t embarrass the individual. 17
Session 2 Module 1: EPI Target Diseases, Vaccines and Their Administration Course Syllabus Session/Objectives To identify and understand: • Key information of public health importance about vaccine preventable diseases • Key information for facility staff about vaccine use • True and false contraindications Content For each disease: Description of the disease, how spread, signs/ symptoms, complications, treatment and prevention. For each vaccine: what it is, how stored, when and where and how given, number and amount of doses(s), side effects and their treatment. Contraindications to immunization: true and false contraindications. Learning methods and activities • Reading • Small group consensus building on key information about VPD and vaccine use • Plenary discussion • Case study, and • Group competition Materials/Resources • Module 1 • Note cards • Flipchart Time • 2 hours 18
Page 1 and 2: Refresher Training for Frontline He
Page 3 and 4: EPI Refresher & Training of Trainer
Page 5 and 6: Module 2: The Cold Chain...........
Page 7 and 8: - Facilitators should be well verse
Page 9 and 10: Course Syllabus Session/Objectives
Page 11 and 12: Session/Objectives immunization cum
Page 13 and 14: Session 1 Module 0: Facilitating Ad
Page 15 and 16: facilitator: read and understand Se
Page 17 and 18: Flip Chart 2 A. Difference between
Page 19 and 20: 0.3 Additional Handouts How to impr
Page 21: 0.4 Exercises (with answers) in Mod
Page 25 and 26: Step 2: 30 minutes Re-convene into
Page 27 and 28: Exercise 2 (found on Page 25 of the
Page 29 and 30: 5. What is the immunization schedul
Page 31 and 32: Exercise 5 (found on Page 32 of the
Page 33 and 34: Module 2: The Cold Chain 2.1 Lesson
Page 35 and 36: ideas, the facilitator can refer to
Page 37 and 38: Sample job aid 1. Vaccine over or u
Page 39: 2.3 Additional Handouts How to main
Page 44 and 45: 3. In the picture below of a refrig
Page 46 and 47: Exercise 3 (found in Section 9, Pag
Page 48 and 49: Course Syllabus Session 4 Module 3:
Page 50 and 51: Step 3: 15 minutes Request the part
Page 52 and 53: 3.4 Exercises (with answers) in Mod
Page 54 and 55: 3. How do you keep the following va
Page 56 and 57: Module 4: Communication with careta
Page 58 and 59: Show the participants the immunizat
Page 60 and 61: Situation Cards #1 Group #1 Selam h
Page 62 and 63: Role play #2 HW: Almaz: HW: Almaz:
Page 64 and 65: Role play #3 The Story of Wubalem a
Page 66 and 67: 4.3 Additional Handouts Communicati
Page 68 and 69: Case Study: Earn the diploma! Four
Page 70 and 71: Module 5: Monitoring Immunization C
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Step 7: 15 minutes In plenary, expl
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FLIPCHART #1 Immunization Coverage
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“Funny Numbers” Exercise (with
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Monthly Woreda EPI Vaccination Repo
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Training held during the month No.
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TT Vaccination Monthly Health Facil
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Example of data used to calculate a
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Understand the Problem — Never-Re
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Diagnosis/Planning Action Supply qu
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5.3 Additional Hand-outs Immunizati
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Note for the reader: please use fil
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Annex 1 Immunization Coverage and D
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