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Refresher Training for Frontline Health Workers in Expanded ... - RHO

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“Who are the unreached?” (some possible responses)<br />

- peri-urban populations who do not utilize accessible services<br />

- rural and urban populations with access, but who drop out<br />

- remote rural populations with poor access<br />

Some local causes of drop out<br />

Service delivery<br />

- vacc<strong>in</strong>e shortage<br />

- cold cha<strong>in</strong> breakdown<br />

- long waits<br />

- <strong>in</strong>frequent outreach sessions<br />

- improper contra<strong>in</strong>dications practices<br />

- missed opportunities<br />

Communication<br />

- not told to return<br />

- not provided with <strong>in</strong><strong>for</strong>mation on vacc<strong>in</strong>ation schedule<br />

- not told about normal side effects<br />

- health staff perceived as unfriendly<br />

Community<br />

- not <strong>in</strong><strong>for</strong>med <strong>in</strong> advance of outreach dates<br />

- not <strong>in</strong><strong>for</strong>med outreach team has arrived<br />

- session times conflict with farm<strong>in</strong>g/family duties<br />

- no active follow-up of defaulters<br />

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