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Refresher Training for Frontline Health Workers in Expanded ... - RHO

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Flipchart #2<br />

Effective communication:<br />

• Be warm/friendly<br />

• Encourage/Praise the mother<br />

• Give messages relevant to the<br />

mother’s/child’s situation<br />

• Keep messages simple and<br />

clear<br />

• Make sure that the caretaker<br />

understands<br />

Flipchart #3<br />

The 6 key messages caretakers need to<br />

know at contacts or generally:<br />

• What vacc<strong>in</strong>e is given and what disease it<br />

protects aga<strong>in</strong>st<br />

• Expected side effects and how to treat<br />

them<br />

• The place and time of the next immunization<br />

• Have your child f<strong>in</strong>ish the complete series<br />

of immunizations be<strong>for</strong>e his/her first<br />

birthday and he/she will receive the<br />

“vacc<strong>in</strong>ation diploma”<br />

• The need to br<strong>in</strong>g the child <strong>for</strong><br />

immunization even if he/she is ill<br />

• Always br<strong>in</strong>g the child’s health card<br />

58

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