Sun Fire V445 Server Administration Guide - SCN Research

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Requirements for Using Hardware Diagnostic Suite Since it is a part of Sun Management Center, you can only run Hardware Diagnostic Suite if you have set up your data center to run Sun Management Center. This means you have to dedicate a master server to run the Sun Management Center server software that supports Sun Management Center software’s database of platform status information. In addition, you must install and set up Sun Management Center agent software on the systems to be monitored. Finally, you need to install the console portion of Sun Management Center software, which serves as your interface to the Hardware Diagnostic Suite. Instructions for setting up Sun Management Center, as well as for using the Hardware Diagnostic Suite, can be found in the Sun Management Center Software User’s Guide. 208 Sun Fire V445 Server Administration Guide • August 2006
CHAPTER 9 Troubleshooting This chapter describes the diagnostic tools available for the Sun Fire V445 server. Topics in this chapter include: ■ “Troubleshooting” on page 209 ■ “About Updated Troubleshooting Information” on page 210 ■ “About Firmware and Software Patch Management” on page 211 ■ “About Sun Install Check Tool” on page 212 ■ “About Sun Explorer Data Collector” on page 212 ■ “About Sun Remote Services Net Connect” on page 213 ■ “About Configuring the System for Troubleshooting” on page 213 ■ “Core Dump Process” on page 216 ■ “Enabling the Core Dump Process” on page 217 ■ “Testing the Core Dump Setup” on page 219 Troubleshooting There are several troubleshooting options that you can implement when you set up and configure the Sun Fire V445 server. By setting up your system with troubleshooting in mind, you can save time and minimize disruptions if the system encounters any problems. Tasks covered in this chapter include: ■ “Enabling the Core Dump Process” on page 217 ■ “Testing the Core Dump Setup” on page 219 Other information in this chapter includes: ■ “About Updated Troubleshooting Information” on page 210 ■ “About Firmware and Software Patch Management” on page 211 ■ “About Sun Install Check Tool” on page 212 209
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Sun Fire V445 Server Administratio
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Contents Preface xxi 1. System Over
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Ways of Reaching the sc> Prompt 32
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Memory Interleaving 70 Independent
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▼ To Enable the Hardware Watchdog
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Reference for Estimating System Boo
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About Sun Management Center 204 How
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Reference for Clearance and Service
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Figures FIGURE 1-1 Front Panel Feat
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Tables TABLE 1-1 Sun Fire V445 Serv
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Preface The Sun Fire V445 Server Ad
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Typographic Conventions TABLE P-1 T
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http://www.sun.com/hwdocs/feedback
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CHAPTER 1 System Overview This chap
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TABLE 1-1 Feature Sun Fire V445 Ser
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RAID 0,1 Internal Hard Drives Inter
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technology enables Sun systems to a
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For information about front panel c
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For hard disk drive indicator descr
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SAS Disk Drives The system has up t
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Locating Back Panel Features The il
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PCI0 PCI1 PCI6 PCI7 PCI2 PCI3 PCI5
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Serial Management Port The serial m
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Reliability, Availability, and Serv
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CHAPTER 2 Configuring the System Co
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TABLE 2-1 Ways of Communicating Wit
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Default System Console Connection T
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Access Through the Network Manageme
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About the sc> Prompt The ALOM syste
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About the ok Prompt A Sun Fire V445
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L1-A (Stop-A) Keys or Break Key Whe
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System Console ok NET MGT or SERIAL
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4. Refer to TABLE 2-2 for instructi
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Note - The network management port
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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
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2. To cause the changes to take eff
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3. In a shell tool window on the Su
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Modifying the /etc/remote File This
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Accessing the System Console With a
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If you have redirected the system c
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6. Obtain the ok prompt. For more i
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CHAPTER 3 Powering On and Powering
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Powering On the Server Locally Do n
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Caution - Applications running on t
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the OS to recognize the configurati
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If the system encounters a problem
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CHAPTER 4 Configuring Hardware This
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1 0 1 0 DIMM group 1 DIMM group 0 F
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DIMM Configuration Rules ■ ■
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Caution - Although access to the AL
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■ your configuration requires a h
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PCI0 PCI1 PCI6 PCI7 PCI3 PCI2 PCI5
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About the SAS Backplane The Sun Fir
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For additional information, see “
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The Solaris Volume Manager software
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A power supply can be hot-swapped o
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FIGURE 4-7 System Fan Trays and Fan
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About the USB Ports The system fron
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CHAPTER 5 Managing RAS Features and
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power supplies, fan trays, and USB
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detects the failure and generates a
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(striping with interleaved parity).
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For instructions on connecting to t
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Viewing Environmental Information U
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● From the ALOM system controller
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4. To view console output as the sy
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TABLE 5-1 Device Identifiers and De
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▼ To Enable the Hardware Watchdog
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CHAPTER 6 Managing Disk Volumes Thi
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Sun StorEdge Traffic Manager A newe
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RAID 0 - Disk Striping Disk stripin
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Caution - Creating or restoring a d
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2. Type the following command: # ra
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3. To confirm that you have deleted
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4. To check the status of a RAID re
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Note that while you can use the Sol
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6. To verify that the new disk driv
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CHAPTER 7 Managing Network Interfac
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Attaching a Twisted-Pair Ethernet C
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During installation of the Solaris
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The name of the file you create sho
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CHAPTER 8 Diagnostics This chapter
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TABLE 8-1 Summary of Diagnostic Too
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TABLE 8-2 Component What ALOM Monit
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About Status Indicators For a summa
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■ ■ diag-switch? parameter has
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TABLE 8-3 OpenBoot Configuration Va
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Note that service mode does not cha
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When you are deciding whether to en
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If you specify settings for neither
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If you need to know the approximate
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Page 185 and 186: CODE EXAMPLE 8-1 Executing Power On
Page 187 and 188: System Reset skip_diag System Contr
Page 189 and 190: TABLE 8-6 Summary of Diagnostic Ope
Page 191 and 192: 4. You can also run all tests, type
Page 193 and 194: To customize an individual test, yo
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Page 197 and 198: show-devs Command The show-devs com
Page 199 and 200: Use the following web site to inter
Page 201 and 202: # fmdump TIME UUID SUNW-MSG-ID Jul
Page 203 and 204: # fmstat module ev_recv ev_acpt wai
Page 205 and 206: Using the prtconf Command The prtco
Page 207 and 208: CODE EXAMPLE 8-7 prtdiag Command Ou
Page 209 and 210: CODE EXAMPLE 8-7 MB/FT0/F0 TACH oka
Page 211 and 212: The prtfru command can display this
Page 213 and 214: CODE EXAMPLE 8-12 prtfru -c Command
Page 215 and 216: When used with the -p option, this
Page 217 and 218: ▼ To View and Set OpenBoot Config
Page 219 and 220: Using the probe-ide Command To Conf
Page 221 and 222: If the kernel hangs and the watchdo
Page 223 and 224: Error Handling Summary Error handli
Page 225 and 226: Automatic System Restoration User C
Page 227 and 228: About SunVTS SunVTS is a software s
Page 229 and 230: TABLE 8-12 SunVTS Test vmemtest env
Page 231 and 232: TABLE 8-14 Feature Sun Management C
Page 233: Interoperability With Third-Party M
Page 237 and 238: ■ ■ Sun System Handbook - A doc
Page 239 and 240: About Sun Remote Services Net Conne
Page 241 and 242: Remote Troubleshooting Capabilities
Page 243 and 244: core dump directory to another loca
Page 245 and 246: 4. Type the df -k1 command to ident
Page 247 and 248: APPENDIX A Connector Pinouts This a
Page 249 and 250: Network Management Connector Diagra
Page 251 and 252: Reference for the USB Connectors Tw
Page 253 and 254: APPENDIX B System Specifications Th
Page 255 and 256: TABLE B-2 Electrical Specifications
Page 257 and 258: Reference for Clearance and Service
Page 259 and 260: APPENDIX C OpenBoot Configuration V
Page 261 and 262: TABLE C-1 OpenBoot Configuration Va
Page 263 and 264: Index Symbols /etc/hostname file, 1
Page 265 and 266: dual inline memory modules (DIMMs),
Page 267 and 268: configuring IP address, 41 configur
Page 269 and 270: SEAM (Sun Enterprise Authentication
Page 271 and 272: W watchdog, hardware, See hardware
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Sun Fire V445 Server Administration Guide - SCN Research

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