Annual Report 2010-2011 (PDF - 2.47 mb) - Royal Botanic Gardens ...

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Contents Goal 1 Goal 2 Goal 3 our achievements Goal 1: Enhancing on-site and online experiences for visitors and providing programs for a broader spectrum of our community Goal 2: Strengthening the impact and utilisation of our scientific research through the development and implementation of a high quality, integrated research program Goal 3: Delivering effective and environmentally sustainable management of landscapes, resources, plant collections and built assets. The Royal Botanic Gardens Act 1991 requires that the Royal Botanic Gardens Board Victoria prepares a Corporate Plan outlining the strategies the Board intends to adopt to achieve the objectives of the Act and the priorities and targets of the Board. The Royal Botanic Gardens Board Victoria Corporate Plan 2008–2011 – Connecting people with plants sets out the Board’s strategic goals and associated priorities, and the action to be undertaken in the planning period to achieve the objectives of the Act. The Corporate Plan is a strategic planning document from which the Royal Botanic Gardens Board Victoria Business Plan 2010–11 stems, adopting its structure of strategic goals and setting out detailed Specific Outcomes for the reporting period. The following section – Our achievements – reports in detail against the Specific Outcomes identified in the 2010–11 Business Plan and further reports against ongoing work that relates to the Corporate Plan Strategic Priorities and Actions. This financial year was the third year of the current three-year corporate planning cycle. The Business Plan sets out the budget allocation for achieving each strategic goal and includes Key Performance Measures to gauge the Royal Botanic Gardens’ performance against Business Plan Specific Outcomes. A report against each Key Performance Measure for 2010–11 appears at the end of each strategic goal. page 32
Contents OUR achievements – Strategic Priority 1A Strategic Goal 1: Enhancing on-site and online experiences for visitors and providing programs for a broader spectrum of our community The Royal Botanic Gardens is one of Melbourne’s premier leisure and tourist attractions, offering a diverse and vibrant visitor experience through its Melbourne and Cranbourne sites. We will continually enrich and improve the experiences of our visitors and remain responsive to their needs. We aim to connect people of all ages, cultures, abilities and backgrounds with plants by developing new gardens and collections, through innovative visitor and education programs and by engagement with the media. We will reach a wider audience through our online programs, with an emphasis on educational services. By connecting with a more diverse audience, we will increase community awareness of the Royal Botanic Gardens’ scientific and horticultural research and the importance of plant life and of conserving biodiversity. Strategic Priority 1A: To be aware of and responsive to the diverse needs of the community by delivering stimulating and innovative recreational and educational programs Business Plan specific outcomes (and associated Corporate Plan actions) Progress against specific outcomes and actions Specific Outcome 1 Implement the Market Research Plan 2010–11 and use the research findings to plan services. Specific Outcome 2 (Relating to Corporate Plan Action 2) Continue to enhance the quality of the Royal Botanic Gardens’ online information systems and visitor experience by: a. developing and implementing PRONTO solutions to support the processing and reporting of e-commerce transactions and tourism packages b. facilitating the development, integration and launch of significant tree information on the Royal Botanic Gardens’ website No research was conducted during 2010–11 due to the Marketing and Communications branch focussing most of its resources on the RHS Chelsea Flower Show project. The Information Services branch continued to work closely with staff to improve online information and services. Work included: a. Research into the development of processing and reporting on e-commerce and tourism package capabilities in PRONTO, resulting in the development, testing and implementation of a procedure that enables easy identification, measurement and correct recording of e-commerce transactions and cross-Divisional tourism packages. b. The addition of a list of Significant Trees, including commemorative plantings that celebrate past important historical occasions, to the Royal Botanic Gardens’ website. The online information provides details about the historical significance of these occasions, the dignitaries who planted the trees, and what types of trees were planted. Significant Trees are often outstanding or unique examples of certain species, which have been registered with Heritage Victoria. Royal Botanic Gardens Board Victoria Annual Report 2010–11 page 33
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Page 3 and 4: Contents Contents Introduction 2 Ou
Page 5 and 6: Contents Introduction Definitions T
Page 7 and 8: Contents Corporate governance The o
Page 9 and 10: Contents Our Organisation Royal Bot
Page 11 and 12: Contents Our Organisation RBG Melbo
Page 13 and 14: Contents Our Organisation Corporate
Page 15 and 16: Contents Our Organisation Environme
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Page 19 and 20: Contents Our Organisation Risk Mana
Page 21 and 22: Contents Our Organisation Education
Page 23 and 24: Contents Our Organisation Legislati
Page 25 and 26: Contents Our Organisation Conformit
Page 27 and 28: Contents Our Organisation Compariso
Page 29 and 30: Contents Employee profile Employee
Page 31 and 32: Contents Our EMPLOYEES employees an
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Contents OUR achievements - Strateg
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Contents OUR SUPPORTERS Mrs Diana H
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Contents OUR SUPPORTERS Mr Peter Lo
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Contents OUR SUPPORTERS Friends of
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Contents OUR SUPPORTERS Membership
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Contents OUR SUPPORTERS RBG Cranbou
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Contents OUR SUPPORTERS Honorary As
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Contents FINANCIAL STATEMENTS 126 A
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Contents financial statements Royal
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Contents financial statements
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Contents appendix Appendix One Whis
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Contents appendix 3. Outline and De
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Contents appendix - impartially ass
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Contents appendix A disclosure must
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Contents appendix Procedural Fairne
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Contents appendix 3.10 Managing the
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Contents appendix 3.15 Criminal Off
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Contents Planning Constructing Deta
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Annual Report 2010-2011 (PDF - 2.47 mb) - Royal Botanic Gardens ...

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