Victory University 2012-2013 Academic Catalog

Student Services supervisor………………..……Exec. Director of Enrollment Management
3. In the event the issue(s) and/or incidents involve a department chair or the Executive
Director of Enrollment Management, the written grievance may be filed with the Vice
President for Academic Affairs.
4. The supervisor will review the academic grievance and speak with individuals who have
direct knowledge of the issues and/or incident(s), if necessary.
5. The supervisor will render a decision, in writing, to the faculty or staff member named in
the academic grievance and the individual who filed the grievance within fifteen (15)
days.
6. If either party believes the supervisor’s decision was based on incorrect or inadequate
information or failed to consider all the facts, the grievant or the faculty or staff
member may appeal the decision of the supervisor to the Vice President for Academic
Affairs. The appeal must be submitted in writing within fifteen (15) days of the
supervisor’s decision and provide an explanation regarding any information that the
grievant or the faculty or staff member believes was not given adequate consideration
by the supervisor.
7. The Vice President for Academic Affairs may decide that the appeal is without merit and
support the decision of the supervisor. In these cases, the decision of the Vice President
for Academic Affairs is final. However, the Vice President for Academic Affairs may find
that the appeal has merit and additional consideration is needed. In these cases, the
Vice President for Academic Affairs will appoint an Ad Hoc Committee to hear the
grievance.
8. The Ad Hoc Committee will be comprised of one full time faculty member selected by
the grievant and one selected by the faculty or staff member. A third faculty or staff
member selected by the VPAA (or someone he/she designates) will serve as the Chair of
the committee. The Ad Hoc Committee will review documentation and conduct a
hearing including both parties within fifteen (15) days of their appointment. After
reviewing written documentation and oral testimony, the Ad Hoc Committee will render
a decision within fifteen (15) days. The decision of the Ad Hoc Committee is final.
9. If a complaint is not settled at the institutional level, the student may contact the
Tennessee Higher Education Commission, 404 James Robertson Parkway, Nashville, TN
37243-0830. Telephone: 615-741-5293.
Student Grade Appeals
Student grade appeals must be on a substantive basis. A student may appeal a course grade if
he/she has evidence of an error in calculating the grade, failure of a faculty member to follow
the grading criteria in the course syllabus, or other evidence that a grade was assigned in error.
Mere dissatisfaction with a grade earned is not the basis for a grade appeal.
The following steps provide guidelines for this appeal process:
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