2011 Corporate Responsibility Report - JPMorgan Chase

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their office. Customers can just scan
paper checks and transmit the scanned
images electronically to Chase for deposit
into their checking accounts. Chase
QuickDeposit operates 24/7.
Enhancements to Chase Mobile SM for
Business: Chase Mobile helps business
owners manage their finances — for free.
There is no charge from Chase. Business
owners can sign up to get quick text
updates about their account balance and
do things like pay bills or transfer funds.
We also offer an array of free fraud
protection services for small business
owners and retail customers. Visit
www.chase.com for more information.
Creating Connections
In 2011, Chase kicked off a series of six
seminars across the country for our small
business clients. They featured prominent
speakers, such as Google’s AdWords
Evangelist, Fred Vallaeys, who taught
business owners new ways to market their
businesses online.
We also continued our Business
Insight Seminars, a series that brings
entrepreneurs around the country
together for networking and business
development. In 2011, we featured speakers
like Terry Jones, Founder of Travelocity
and Chairman of Kayak.com, who spoke
about building digital relationships with
JPMORGAN CHASE & CO.
customers in the online space. Since 2007,
we have held 145 regional events, attended
by more than 10,800 clients.
HELPING OUR
CLIENTS GROW
Job creation is one of the most pressing
challenges facing the U.S. and countries
around the world. Far too many of
our neighbors are struggling to find
opportunities in today’s economy. That is
why JPMorgan Chase makes creating jobs
an important part of our work.
In 2011, we helped our clients grow their
businesses. We lent hundreds of billions
of dollars to businesses in the U.S. and
around the world and raised another
$1 trillion in capital that our clients used
to operate and grow their businesses. We
provided and raised $68 billion of capital
for more than 1,200 U.S. nonprofit and
government entities and served as the
largest public finance underwriter in
2011. We continued to help cities operate
and grow as their governments faced a
difficult year, financing and supporting
transportation projects, hospitals,
municipalities, nonprofit organizations,
colleges and universities, many of which
created jobs.
We also facilitated more than $900
million in projects under the New
Markets Tax Credit (NMTC) program,
which encourages companies to invest in
low-income communities. Through these
projects, we helped keep and create jobs
as corporate, government and nonprofit
clients expanded their businesses and hired
more workers. We are especially proud
that many of the companies we helped
finance have become economic drivers in
their communities and have continued to
reinvest in their neighborhoods.
The following examples highlight some of
the work we did in 2011, which created jobs:
City of Philadelphia. We financed
$253 million for the City of Philadelphia
to help it address infrastructure needs. These
investments created construction jobs as the
city renovated City Hall’s exterior, upgraded
numerous recreational centers, built a new
fire station and resurfaced streets.
Across New York State. We helped build
new classrooms, improve physical facilities
and make buildings more energy efficient
across New York State by providing over
$660 million in commitments for over 300
local municipalities and school districts
from Buffalo to Montauk.
Farwest Steel Corporation. Our $10.8 million
NMTC equity investment helped Farwest
begin construction on a new facility in
Vancouver’s Fruit Valley area. It is generating
300 construction jobs, and has created
or retained 228 permanent family-wage
jobs. This is especially important in an area