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2011 Corporate Responsibility Report - JPMorgan Chase

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to every military applicant within five<br />

business days. In <strong>2011</strong>, <strong>JPMorgan</strong> <strong>Chase</strong><br />

hired more than 3,000 veterans — that’s<br />

a rate of about 10 veterans a day.<br />

<strong>JPMorgan</strong> <strong>Chase</strong> is not just promising<br />

to hire military talent — we are equally<br />

committed to providing the veterans we<br />

hire with the resources and training they<br />

need to perform successfully in their new<br />

jobs and to be positioned for success over<br />

the course of their careers.<br />

We promote the economic growth and<br />

development of veteran-owned businesses<br />

and review veteran status as part of our<br />

selection criteria for suppliers. Our firm<br />

is a Three Star <strong>Corporate</strong> Member of<br />

the National Veteran-Owned Business<br />

Association, has a seat on its <strong>Corporate</strong><br />

Advisory Council and participates in<br />

veteran-owned business tradeshows.<br />

Our commitment to our employee<br />

veterans extends to those who serve<br />

in the Guard or Reserve. Employees<br />

recalled to active duty receive their full<br />

<strong>JPMorgan</strong> <strong>Chase</strong> salary for their entire<br />

active duty period as well as many other<br />

benefits, including 401(k) savings plan and<br />

retirement plan benefits, vacation and sick<br />

day accrual and life insurance.<br />

MILITARY AND VETERAN<br />

HOMEOWNERSHIP<br />

<strong>JPMorgan</strong> <strong>Chase</strong> is committed to<br />

keeping people in their homes and<br />

helping veterans own homes.<br />

Awarding Mortgage-Free Homes<br />

We have promised to award 1,000<br />

mortgage-free homes to deserving<br />

veterans and their families over the next<br />

five years through nonprofit organizations.<br />

In <strong>2011</strong>, we provided 85 mortgage-free<br />

homes to the Military Warriors Support<br />

Foundation to be awarded to wounded<br />

veterans and their families. Two new<br />

nonprofits, Operation Homefront and<br />

Building Homes for Heroes, have recently<br />

joined the effort as we continue to seek<br />

additional organizations to expand our<br />

ability to award homes.<br />

Mortgage Assistance<br />

<strong>Chase</strong> has opened 82 <strong>Chase</strong><br />

Homeownership Centers (CHOCs) across<br />

the country to provide one-on-one<br />

assistance for homeowners struggling<br />

with their mortgage payments. Open six<br />

days a week and with evening hours, the<br />

CHOCs reflect <strong>Chase</strong>’s commitment to<br />

families affected by the nation’s economic<br />

challenges. Six Centers are specifically<br />

dedicated to serving the military and are<br />

staffed with military veterans and family<br />

members trained to address specific needs<br />

of the military community, including the<br />

Servicemembers Civil Relief Act (SCRA).<br />

<strong>Chase</strong> has opened 82 <strong>Chase</strong> Homeownership Centers across the country to provide one-on-one assistance for homeowners struggling<br />

with their mortgage payments. In <strong>2011</strong>, we opened six Centers specifically dedicated to serving the military, staffed with military<br />

veterans and family members. We also hosted 10 financial counseling and outreach events for military borrowers.<br />

Lakewood/Joint<br />

Base Lewis-McChord,<br />

Washington State<br />

Ft. Hood, Texas Naval Station<br />

Norfolk, Virginia<br />

Ft. Bragg/Pope<br />

Air Force Base,<br />

North Carolina<br />

Camp Lejeune,<br />

North Carolina<br />

Ft. Campbell,<br />

Kentucky<br />

<strong>2011</strong> CORPORATE RESPONSIBILITY REPORT 31

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