2011 Corporate Responsibility Report - JPMorgan Chase

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A-15 GLOBAL CONTACT REPORTING INFORMATION INITIATIVE INDEX Corporate headquarters 270 Park Avenue New York, NY 10017-2070 Telephone: 212.270.6000 jpmorganchase.com Office of Corporate Responsibility To contact the Office of Corporate Responsibility, e-mail: corporate.responsibility@jpmchase.com Financial information Financial information about JPMorgan Chase & Co. can be accessed by visiting Investor Relations on the JPMorgan Chase website at: jpmorganchase.com/ir Additional questions should be addressed to: Investor Relations JPMorgan Chase & Co. 270 Park Avenue New York, NY 10017-2070 Telephone: 212.270.7325 e-mail: jpmcinvestorrelations@jpmchase.com Directors To contact any Board member, e-mail: corporate.secretary@jpmchase.com Or you may mail correspondence to: JPMorgan Chase & Co. Attention [insert Board member name (s)] Office of the Secretary 270 Park Avenue New York, NY 10017-2070 JPMORGAN CHASE & CO.
Copyright © 2012 JPMorgan Chase & Co. All Rights Reserved. “JPMorgan Chase,” “J.P. Morgan,” “Chase,” the Octagon Symbol and other words or symbols in this report that identify JPMorgan Chase services are service marks of JPMorgan Chase & Co. Other words or symbols in this report that identify other parties’ goods and services may be trademarks or service marks of those other parties. 2011 CORPORATE RESPONSIBILITY REPORT
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2011 CORPORATE RESPONSIBILITY REPOR
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GIVING CONSUMERS NEW TOOLS • Beca
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JPMorgan Chase has always taken res
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TABLE OF CONTENTS Growing The Econo
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GROWING THE ECONOMY “Through the
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In Tyler, Texas, Mentoring Minds, a
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where the recession took an outsize
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education courses, adult literacy o
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“Today, there are 2.7 million imm
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STRENGTHENING OUR COMMUNITIES “We
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With $14 million in financing, we h
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STRENGTHENING FOOD SECURITY Produce
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to deliver solutions to underserved
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TRANS4M Boyle Heights - Los Angeles
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IN 2011, THE CORPORATE CHALLENGE SE
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HONORING OUR MILITARY AND VETERANS
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to every military applicant within
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COLLABORATION AND PHILANTHROPY We a
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“JPMorgan Chase provides valuable
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GIVING CONSUMERS NEW TOOLS “We wa
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− Chase customers can send money
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HELPING HOMEBUYERS AND HOMEOWNERS
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modification, we offer borrowers al
Page 47 and 48: an integral part of the 2012 Super
Page 49 and 50: SUPPORTING EDUCATION “JPMorgan Ch
Page 51 and 52: purchasing a building to renovate o
Page 53 and 54: universities participating in the I
Page 55 and 56: GIVING TO GLOBAL EDUCATION The JPMo
Page 57 and 58: VOLUNTEERISM IN MENTORING, TUTORING
Page 59 and 60: PROMOTING ENVIRONMENTAL SUSTAINABIL
Page 61 and 62: PUBLIC RESPONSIBILTY COMMITTEE OF T
Page 63 and 64: the suitability of the assets and c
Page 65 and 66: that sources sustainably and whose
Page 67 and 68: GREENHOUSE GAS EMISSIONS Scope 1 Di
Page 69 and 70: HELPING OUR PEOPLE SUCCEED “We be
Page 71 and 72: including newly hired employees. We
Page 73 and 74: ongoing efforts to strengthen the f
Page 75 and 76: We actively recruit a diverse slate
Page 77 and 78: over the next two years as part of
Page 79 and 80: GOVERNANCE, ETHICS, AND ENGAGEMENT
Page 81 and 82: CODE OF ETHICS FOR FINANCE PROFESSI
Page 83 and 84: development, revitalization of low-
Page 85 and 86: Profile Disclosure REPORT PARAMETER
Page 87 and 88: l EC1 Profile Disclosure ECONOMIC D
Page 89 and 90: l EN12 Description of significant i
Page 91 and 92: Training and Education l LA10 Avera
Page 93 and 94: Profile Disclosure l SO1 SOCIETY De
Page 95 and 96: Profile Disclosure FINANCIAL SERVIC
Page 97: ABOUT JPMORGAN CHASE & CO. JPMorgan
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2011 Corporate Responsibility Report - JPMorgan Chase

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