2011 Corporate Responsibility Report - JPMorgan Chase

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A-1 GLOBAL REPORTING INITIATIVE INDEX G3.1 CONTENT INDEX - GRI APPLICATION LEVEL B The table below provides information on the use of the Global Reporting Initiative (GRI) G3.1 Guidelines. We are self-declaring a “B” Application Level. With regard to the location of specific information, we provide links to sections of our 2011 Corporate Responsibility Report, 2011 Annual Report, 2012 Proxy Statement and other relevant documents. All of the noted documents are available on our website at www.jpmorganchase.com. KEY: l Core Type Additional Type s See www.jpmorganchase.com n See www.chase.com u See www.jpmorgan.com Profile Disclosure JPMORGAN CHASE & CO. STRATEGY AND ANALYSIS Description Location l 1.1 Statement from the most senior decision-maker of the organization Chairman and CEO Letter l 1.2 Description of key impacts, risks, and opportunities Profile Disclosure ORGANIZATIONAL PROFILE Description Location Promoting Environmental Sustainability 2011 Annual Report Form 10-K l 2.1 Name of the organization About JPMorgan Chase & Co. l 2.2 Primary brands, products, and/or services l 2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures About JPMorgan Chase & Co. 2011 Annual Report About JPMorgan Chase & Co. 2011 Annual Report l 2.4 Location of organization's headquarters Contact Information l 2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report About JPMorgan Chase & Co. 2011 Annual Report l 2.6 Nature of ownership and legal form 2012 Proxy Statement l 2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) 2011 Annual Report l 2.8 Scale of the reporting organization 2011 Annual Report l 2.9 Significant changes during the reporting period regarding size, structure, or ownership 2011 Annual Report l 2.10 Awards received in the reporting period Helping Our People Succeed
Profile Disclosure REPORT PARAMETERS Description Location l 3.1 Reporting period (e.g., fiscal/calendar year) for information provided l 3.2 Date of most recent previous report (if any) May 2011 l 3.3 Reporting cycle (annual, biennial, etc.) Annual l 3.4 Contact point for questions regarding the report or its contents Contact Information l 3.5 Process for defining report content l 3.6 l 3.7 l 3.8 l 3.9 l 3.10 l 3.11 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope) Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods) Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report l 3.12 Table identifying the location of the Standard Disclosures in the report GRI Index About JPMorgan Chase’s 2011 Corporate Responsibility Report About JPMorgan Chase’s 2011 Corporate Responsibility Report About JPMorgan Chase’s 2011 Corporate Responsibility Report About JPMorgan Chase’s 2011 Corporate Responsibility Report About JPMorgan Chase’s 2011 Corporate Responsibility Report Promoting Environmental Sustainability No re-statements in this report No significant changes to this report l 3.13 Policy and current practice with regard to seeking external assurance for the report We are not seeking assurance at this time l 4.1 Profile Disclosure GOVERNANCE, COMMITMENTS AND ENGAGEMENT Description Location Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight l 4.2 Indicate whether the Chair of the highest governance body is also an executive officer Yes Governance, Ethics and Engagement 2012 Proxy Statement 2011 CORPORATE RESPONSIBILITY REPORT A-2
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2011 CORPORATE RESPONSIBILITY REPOR
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GIVING CONSUMERS NEW TOOLS • Beca
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JPMorgan Chase has always taken res
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TABLE OF CONTENTS Growing The Econo
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GROWING THE ECONOMY “Through the
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In Tyler, Texas, Mentoring Minds, a
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where the recession took an outsize
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education courses, adult literacy o
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“Today, there are 2.7 million imm
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STRENGTHENING OUR COMMUNITIES “We
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With $14 million in financing, we h
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STRENGTHENING FOOD SECURITY Produce
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to deliver solutions to underserved
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TRANS4M Boyle Heights - Los Angeles
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IN 2011, THE CORPORATE CHALLENGE SE
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HONORING OUR MILITARY AND VETERANS
Page 33 and 34: to every military applicant within
Page 35 and 36: COLLABORATION AND PHILANTHROPY We a
Page 37 and 38: “JPMorgan Chase provides valuable
Page 39 and 40: GIVING CONSUMERS NEW TOOLS “We wa
Page 41 and 42: − Chase customers can send money
Page 43 and 44: HELPING HOMEBUYERS AND HOMEOWNERS
Page 45 and 46: modification, we offer borrowers al
Page 47 and 48: an integral part of the 2012 Super
Page 49 and 50: SUPPORTING EDUCATION “JPMorgan Ch
Page 51 and 52: purchasing a building to renovate o
Page 53 and 54: universities participating in the I
Page 55 and 56: GIVING TO GLOBAL EDUCATION The JPMo
Page 57 and 58: VOLUNTEERISM IN MENTORING, TUTORING
Page 59 and 60: PROMOTING ENVIRONMENTAL SUSTAINABIL
Page 61 and 62: PUBLIC RESPONSIBILTY COMMITTEE OF T
Page 63 and 64: the suitability of the assets and c
Page 65 and 66: that sources sustainably and whose
Page 67 and 68: GREENHOUSE GAS EMISSIONS Scope 1 Di
Page 69 and 70: HELPING OUR PEOPLE SUCCEED “We be
Page 71 and 72: including newly hired employees. We
Page 73 and 74: ongoing efforts to strengthen the f
Page 75 and 76: We actively recruit a diverse slate
Page 77 and 78: over the next two years as part of
Page 79 and 80: GOVERNANCE, ETHICS, AND ENGAGEMENT
Page 81 and 82: CODE OF ETHICS FOR FINANCE PROFESSI
Page 83: development, revitalization of low-
Page 87 and 88: l EC1 Profile Disclosure ECONOMIC D
Page 89 and 90: l EN12 Description of significant i
Page 91 and 92: Training and Education l LA10 Avera
Page 93 and 94: Profile Disclosure l SO1 SOCIETY De
Page 95 and 96: Profile Disclosure FINANCIAL SERVIC
Page 97 and 98: ABOUT JPMORGAN CHASE & CO. JPMorgan
Page 99 and 100: Copyright © 2012 JPMorgan Chase &
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2011 Corporate Responsibility Report - JPMorgan Chase

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