2011 Corporate Responsibility Report - JPMorgan Chase

including newly hired employees.
We also offer an online retirement
planning tool that projects an employee’s
JPMorgan Chase 401(k) Savings Plan and
Retirement Plan benefits, and estimates
retirement income. We supplement this
tool with additional information about
resources that are available to them while
planning for retirement.
In addition, 2011 marked the second year
in a row that we provided a $500 award
to employees around the world making
$60,000 or less per year. The award is a
gesture of appreciation for the commitment
and contributions of our employees. In the
United States, this award was made to the
401(k) Savings Plan. Employees outside the
U.S. received the award through local payroll.
HELPING WORKING
FAMILIES
JPMorgan Chase offers multiple programs
and resources to help employees manage
their work and family needs.
Back-up Childcare
One critical program is back-up childcare
assistance. Within the U.S., we have 13
dedicated on-site centers, five nearsite
membership centers and a Network
Access Program that provides our
employees access to more than 250
childcare centers nationwide.
JPMorgan Chase provides employees in
the U.S. with 20 days of back-up childcare
each year to use when their families’ existing
childcare arrangements break down (e.g.,
a regular caregiver is unavailable or school
is closed) and the employee must be at
work. In 2011, more than 10,000 children
participated in our back-up childcare
programs (a 9% increase from 2010) using
over 118,000 childcare days in total.
In addition to the 20 days we offer
employees, we continued to provide
additional childcare through our Summer
Advantage Program, which provides three
extra weeks of childcare, and through our
8-Week Advantage Program, which provides
eight extra weeks of childcare to help new
parents transition back to work after they
have or adopt a child. Nearly 4,000 children
participated in these additional programs.
We also extended the program’s hours of
operation to provide childcare for employees
working overtime or weekends when needed.
Through our Patriotic Program, we make
an additional 20 days of back-up childcare
available when an employee or his or her
spouse is deployed on active military duty.
Back-up childcare programs are also
available in some countries outside the
U.S. In the U.K., for example, employees
can access a network of childcare centers.
In 2011, nearly 950 children participated in
our back-up childcare programs using over
2,700 childcare days.
Parenting Support
JPMorgan Chase has launched several
free programs to help parents in raising
their families. These include a parenting
series covering topics such as kindergarten
readiness. In addition, our College Coach
Program has guided many employees and
their families through important educational
challenges, including selecting and
applying to college. The program consists
of workshops and personalized assistance
provided by experienced counselors,
including former senior admissions officers
from some of the nation’s leading colleges.
Helping Employees Struggling
with Difficult Issues
JPMorgan Chase offers professional
counseling, consultation and referral
services globally to help employees, their
dependents and/or domestic partner with
stress, emotional issues (such as grief,
depression and anxiety), alcohol and
substance abuse, work-related conflicts,
relationship/family issues and legal or
financial issues.
RETAINING INTERNAL
TALENT
JPMorgan Chase is committed to helping
employees grow and keeping good
performers within the company. Through
our Talent Reassignment program, we have
made filling roles with talented employees
from within the firm a key priority.
2011 CORPORATE RESPONSIBILITY REPORT 69