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Rome Wasn't Digitized in a Day - Council on Library and Information ...

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“<str<strong>on</strong>g>in</str<strong>on</strong>g>fer user requirements from their own behaviour.” While Warwick et al. (2008b) granted that some<br />

user needs might be discovered <str<strong>on</strong>g>in</str<strong>on</strong>g> this manner, the <strong>on</strong>ly real way to discover user needs, they<br />

c<strong>on</strong>tended, is to ask or study the users themselves. In additi<strong>on</strong>, they reported that some projects<br />

“discovered that their audience c<strong>on</strong>sisted of a much more diverse group of users than the academic<br />

subject experts they had expected” (Warwick et al. 2008b). A related problem was the lack of<br />

n<strong>on</strong>expert documentati<strong>on</strong> at many projects. In the end, <strong>on</strong>ly two projects had c<strong>on</strong>ducted any type of<br />

direct user test<str<strong>on</strong>g>in</str<strong>on</strong>g>g. As with dissem<str<strong>on</strong>g>in</str<strong>on</strong>g>ati<strong>on</strong> <strong>and</strong> market<str<strong>on</strong>g>in</str<strong>on</strong>g>g, Warwick et al. (2008b) commented that user<br />

test<str<strong>on</strong>g>in</str<strong>on</strong>g>g is not a traditi<strong>on</strong>al skill of humanities scholars.<br />

The last major issue determ<str<strong>on</strong>g>in</str<strong>on</strong>g><str<strong>on</strong>g>in</str<strong>on</strong>g>g the success of a digital humanities resource was susta<str<strong>on</strong>g>in</str<strong>on</strong>g>ability. At the<br />

time their research was c<strong>on</strong>ducted (2007–2008), the AHDS still existed <strong>and</strong> Warwick et al. stated that<br />

many projects were either archived there or backed up <strong>on</strong> an <str<strong>on</strong>g>in</str<strong>on</strong>g>stituti<strong>on</strong>al repository. Despite this<br />

archiv<str<strong>on</strong>g>in</str<strong>on</strong>g>g, Warwick et al. (2008b) c<strong>on</strong>cluded that this older model of f<str<strong>on</strong>g>in</str<strong>on</strong>g>al deposit was <str<strong>on</strong>g>in</str<strong>on</strong>g>adequate<br />

s<str<strong>on</strong>g>in</str<strong>on</strong>g>ce many resources were almost never updated <strong>and</strong> typically the data were not <str<strong>on</strong>g>in</str<strong>on</strong>g>dependent of the<br />

<str<strong>on</strong>g>in</str<strong>on</strong>g>terface. In many cases this resulted <str<strong>on</strong>g>in</str<strong>on</strong>g> digital projects that, despite hav<str<strong>on</strong>g>in</str<strong>on</strong>g>g large amounts of m<strong>on</strong>ey<br />

<str<strong>on</strong>g>in</str<strong>on</strong>g>vested <str<strong>on</strong>g>in</str<strong>on</strong>g> their creati<strong>on</strong>, were fundamentally unusable after a few years. This was a problem for<br />

which they had few answers <strong>and</strong>, as they c<strong>on</strong>cluded, “Susta<str<strong>on</strong>g>in</str<strong>on</strong>g>ability rema<str<strong>on</strong>g>in</str<strong>on</strong>g>s an <str<strong>on</strong>g>in</str<strong>on</strong>g>tractable problem<br />

given the current models of fund<str<strong>on</strong>g>in</str<strong>on</strong>g>g <strong>and</strong> archiv<str<strong>on</strong>g>in</str<strong>on</strong>g>g digital resources.”<br />

Their f<str<strong>on</strong>g>in</str<strong>on</strong>g>al recommendati<strong>on</strong>s for the l<strong>on</strong>g-term usability of digital resources were for projects to create<br />

better documentati<strong>on</strong>, develop a clear idea of their users, <strong>and</strong> c<strong>on</strong>sult <strong>and</strong> stay <str<strong>on</strong>g>in</str<strong>on</strong>g> c<strong>on</strong>tact with them, to<br />

develop effective technical management <strong>and</strong> support, actively dissem<str<strong>on</strong>g>in</str<strong>on</strong>g>ate results, <strong>and</strong>, for<br />

susta<str<strong>on</strong>g>in</str<strong>on</strong>g>ability, “ma<str<strong>on</strong>g>in</str<strong>on</strong>g>ta<str<strong>on</strong>g>in</str<strong>on</strong>g> <strong>and</strong> actively update their <str<strong>on</strong>g>in</str<strong>on</strong>g>terface, c<strong>on</strong>tent <strong>and</strong> functi<strong>on</strong>ality of the resource.”<br />

All these recommendati<strong>on</strong>s are relevant to the development of any last<str<strong>on</strong>g>in</str<strong>on</strong>g>g <str<strong>on</strong>g>in</str<strong>on</strong>g>frastructure for digital<br />

classics resources as well.<br />

“Traditi<strong>on</strong>al” Academic Use of Digital Humanities Resources<br />

Several studies have recently addressed how “traditi<strong>on</strong>al” (e.g., not self-identified e-humanists or<br />

digital humanists) academics <strong>and</strong> students have made use of digital resources. This secti<strong>on</strong> exam<str<strong>on</strong>g>in</str<strong>on</strong>g>es<br />

the larger f<str<strong>on</strong>g>in</str<strong>on</strong>g>d<str<strong>on</strong>g>in</str<strong>on</strong>g>gs of this research. 578<br />

The CSHE Study<br />

One of the largest studies to approach the questi<strong>on</strong> of educator use of digital resources <str<strong>on</strong>g>in</str<strong>on</strong>g> the social<br />

sciences <strong>and</strong> humanities was c<strong>on</strong>ducted by the CSHE between 2004 <strong>and</strong> 2006 (Harley et al. 2006b).<br />

This study pursued three parallel research tracks: (1) c<strong>on</strong>duct<str<strong>on</strong>g>in</str<strong>on</strong>g>g a literature review <strong>and</strong> discussi<strong>on</strong>s<br />

with stakeholders to map out the types of digital resources available <strong>and</strong> where the user fit with<str<strong>on</strong>g>in</str<strong>on</strong>g> this<br />

universe; (2) hold<str<strong>on</strong>g>in</str<strong>on</strong>g>g discussi<strong>on</strong>s (focus groups) with <strong>and</strong> c<strong>on</strong>duct<str<strong>on</strong>g>in</str<strong>on</strong>g>g surveys of faculty at three types<br />

of <str<strong>on</strong>g>in</str<strong>on</strong>g>stituti<strong>on</strong>s <str<strong>on</strong>g>in</str<strong>on</strong>g> California, as well as with the users of various listservs, regard<str<strong>on</strong>g>in</str<strong>on</strong>g>g how <strong>and</strong> why they<br />

used or did not use digital resources; <strong>and</strong> (3) creat<str<strong>on</strong>g>in</str<strong>on</strong>g>g a methodology for how user-study results might<br />

be shared more usefully by <str<strong>on</strong>g>in</str<strong>on</strong>g>terview<str<strong>on</strong>g>in</str<strong>on</strong>g>g site owners, resource creators, <strong>and</strong> use researchers. At the<br />

same time, Harley et al. argued that the differences between <str<strong>on</strong>g>in</str<strong>on</strong>g>dividual discipl<str<strong>on</strong>g>in</str<strong>on</strong>g>es, as well as the<br />

vary<str<strong>on</strong>g>in</str<strong>on</strong>g>g types of users, needed to be carefully c<strong>on</strong>sidered. “The humanities <strong>and</strong> social sciences are not<br />

a m<strong>on</strong>olith, nor are user types,” Harley et al. (2006b) expla<str<strong>on</strong>g>in</str<strong>on</strong>g>ed; “we c<strong>on</strong>tend that a disaggregati<strong>on</strong> of<br />

users by discipl<str<strong>on</strong>g>in</str<strong>on</strong>g>e <strong>and</strong> <str<strong>on</strong>g>in</str<strong>on</strong>g>stituti<strong>on</strong> type allow us to better underst<strong>and</strong> the exist<str<strong>on</strong>g>in</str<strong>on</strong>g>g variati<strong>on</strong> <str<strong>on</strong>g>in</str<strong>on</strong>g> user <strong>and</strong><br />

578 A major new study was released <str<strong>on</strong>g>in</str<strong>on</strong>g> April 2011 by the Research Informati<strong>on</strong> Network that analyzes humanities scholars use of two major digital<br />

resources: the Old Bailey Onl<str<strong>on</strong>g>in</str<strong>on</strong>g>e (http://www.oldbailey<strong>on</strong>l<str<strong>on</strong>g>in</str<strong>on</strong>g>e.org) <strong>and</strong> the Digital Image Archive of Medieval Music (http://www.diamm.ac.uk) <strong>and</strong> also<br />

offered case studies of digital resource use by specific humanities departments (Bulger et al. 2011).

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