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COMMERZBANK AKTIENGESELLSCHAFT

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Group Management Report<br />

160<br />

104 Commerzbank Annual Report 2011<br />

Broad product range for SMEs<br />

As a strategic business partner, we are committed to a customer- and market-oriented service<br />

approach. We strive to offer our customers a needs-driven product range of funding solutions,<br />

cash and treasury management, payment transactions, foreign business and risk<br />

management on competitive market terms. We are also able to offer small SME customers<br />

access to capital markets by working closely with the Corporates & Markets segment.<br />

Competent and reliable funding of SMEs<br />

Commerzbank considers itself to have a special responsibility towards German SMEs as their<br />

biggest lender. We support the broad segment of SMEs with classic credit finance and a<br />

range of innovative structures. Mid-sized and larger SMEs receive additional support from<br />

experts from our Financial Engineering area in the form of customised and individual finance<br />

solutions. In addition to classic funding instruments, we draw on leasing, factoring,<br />

borrowing base and mezzanine products. This also helps us provide financial support for our<br />

customers’ complex growth strategies.<br />

To live up to our claim as the leading SME bank, we have around 200 highly qualified finance<br />

specialists in the Financial Engineering area throughout Germany who are available<br />

to give advice. We guarantee quick lending decisions through a systematic sector structure<br />

of the back office, lean credit processes and short decision-making paths. The “sustainability”<br />

analysis is applied to the credit decision in many sectors and supplements the standard<br />

bank ratings-based valuation with an individual, future-oriented, sector-specific assessment<br />

of our customers’ business models. Even in a volatile market environment, this enables us<br />

to better assess the market and competitive position of a company, independently of financial<br />

statistics and planning factors.<br />

Supporting our customers’ investment plans by passing on attractively priced public subsidised<br />

loans was once again a particular focus for us last year. In order to further increase<br />

the use of subsidies, we introduced new advisory software and carried out extensive staff<br />

training on its use.<br />

Rising demand for individual funding solutions<br />

Despite the increasing uncertainty in 2011, there was good demand for structured loans for<br />

funding growth, particularly in the first half of the year, but competitive pressures also intensified<br />

in response to the initially positive economic environment. The success of our SME<br />

syndicated funding, which we offer under the name of “Club Deal”, underscored the need for<br />

customised funding solutions. There was also lively demand for funding for acquisitions by<br />

SMEs. We were able to support numerous transactions by financial investors and in the corporate-to-corporate<br />

sector.

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