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COMMERZBANK AKTIENGESELLSCHAFT

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8<br />

Commerzbank AG<br />

Staff integration completed, organisational development continues<br />

The integration of Commerzbank’s and Dresdner Bank’s staff was completed in the year un-<br />

der review. As of July 1, 2011, some 2,500 more staff were assigned to their final target func-<br />

tions. Further progress was made with the integration-driven job cuts.<br />

We also pressed ahead with organisational development after integration had been com-<br />

pleted. An important tool for this was the Commerzbank Monitor. The corporate culture in<br />

the direct work environment, the excellent cooperation within teams, plus the performance<br />

and customer orientation of staff, were identified as strengths throughout the Bank. The<br />

management work of direct line managers was also given a high rating, as were the Bank’s<br />

health offerings. At the same time, however, the Commerzbank Monitor also revealed shortcomings,<br />

with staff sceptical about the Bank’s overall situation. A need for improvement was<br />

identified in staff professional development and in implementing the Bank’s target image.<br />

Furthermore, more than 1,600 managers received in-depth reports for their unit in mid-<br />

December 2011, which they are using to implement concrete measures in divisions and<br />

departments.<br />

Hiring young talent, developing staff<br />

The skills and qualification of our staff are crucially important for the success of our business.<br />

To keep on continually expanding those skills, we are taking a comprehensive development<br />

approach from junior staff to top management level. We encourage our young talent<br />

from the very beginning and offer attractive development opportunities in technical, management<br />

and project careers.<br />

Since 2010, we have been making more use of social media platforms to communicate<br />

with potential young talent. We not only reach out to potential young talent via social media<br />

but also in person. In 2011, we organised application training events in schools and used<br />

case studies to place pupils into entrepreneur roles. We also participated in cross-sector<br />

young talent development programmes, such as the Start Foundation, “business@school”<br />

and “Handelsblatt macht Schule”.<br />

We normally train beyond our requirements to give a large number of students the opportunity<br />

of professional training. This way we invest in the Bank’s future and also underpin our<br />

social commitment. In 2011, we took on more than two-thirds of all trainees who wanted to<br />

transfer, giving them interesting career prospects in the Bank.<br />

Promoting health, living and working actively<br />

We have used numerous measures to promote and help staff stay healthy at work. In doing<br />

so, we improve well-being, motivation and the performance of our employees. Our health<br />

management constantly expands and optimises the offers to reflect the changing requirements<br />

of the professional daily routine. We introduced the “Health in Commerzbank” interactive<br />

training programme last year to improve staff awareness of health issues. This Intranet<br />

programme covering topics such as health in the workplace, stress management, how to<br />

avoid addiction, eating and exercise has to be completed by all Commerzbank Aktiengesellschaft<br />

staff in Germany.

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