INFORMATION & REQUIREMENTS ELECTRIC SERVICE - NStar

ARTICLE 100-104
ARTICLE 100 GENERAL INFORMATION
101. Introduction
The Information and Requirements for Electric Service
booklet is issued to provide a thorough understanding between
NSTAR and its customers, architects, builders, electrical
contractors, consulting engineers and municipal inspectors. It
is also important to stay up to date on NSTAR’s Schedule of
Rates and its Terms and Conditions, as they are filed from time
to time with the Massachusetts Department of Public Utilities
(DPU) and which are subject to change.
102. Scope
The information contained in this booklet applies primarily to
electric service requirements for installations not exceeding
480 volts. Service requirements for installations at higher
voltages are subject to special negotiations with the NSTAR
New Customer Connect Tech Center.
103. Uniform Requirements
Many of NSTAR’s requirements are the same as those of other
electric utilities that serve cities and towns in adjoining
territories. However, differences in some requirements do
exist.To avoid misunderstanding, it is essential that a copy of
the local electric utility company’s requirements be obtained
and followed when work is to be done in its territory.
104. Effective Date
This issue of Information and Requirements for Electric
Service supersedes all previous issues for NSTAR Electric,
Boston Edison, COMElectric and Cambridge Electric and is
effective immediately for all new construction, with reasonable
allowance for the completion of work in progress or already
under contract. NSTAR reserves the right to revise, alter,
amend, add or repeal this information when necessary or
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ARTICLE 105
appropriate and will endeavor to notify all interested persons.
It will be incumbent upon all interested persons to keep
themselves informed as to such revisions, alterations,
amendments, additions or repeals. NSTAR assumes no
responsibility to notify persons relative to such revisions,
alterations, amendments, additions or repeals.
105. Enforcement of Rules
All wiring intended for connection to the electrical conductors
of NSTAR shall be in accordance with requirements of the
authority having jurisdiction, the Massachusetts Electrical Code
and of NSTAR. Service connection to new customer wiring
installations will not be made until notice of approval of the
new wiring is received from the authority having jurisdiction.
All connections to NSTAR’s system shall be designed, installed
and operated in a manner that will not cause undue
disturbance to other customers, and will not restrict NSTAR
from maintaining proper system conditions. NSTAR reserves
the right to de-energize the service of any customer who, after
proper notice from NSTAR, continues to use any equipment or
apparatus that adversely affects the service of other customers
or any service that has not received approval from the
authority having jurisdiction.
In those instances where the electrician has not satisfactorily
fulfilled the requirements as stated in this manual, designated
employees of NSTAR will, upon receiving approval from the
customer, correct any omission or improper installation.
A charge for any services rendered will be forwarded to the
customer for payment.
In those instances where the electrician has not satisfactorily
fulfilled the requirement as stated in the Massachusetts
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