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INFORMATION & REQUIREMENTS ELECTRIC SERVICE - NStar

INFORMATION & REQUIREMENTS ELECTRIC SERVICE - NStar

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ARTICLE 203-205<br />

203. Availability of Service<br />

Prior to ordering equipment or beginning any electrical wiring,<br />

it is important that the customer contact NSTAR to determine<br />

the availability of the type of service desired and if NSTAR has<br />

additional requirements for such service. Location of the service<br />

conductors, entrance and meter equipment, must be granted<br />

before the building wiring is started.<br />

NSTAR does not accept responsibility for information given<br />

orally about the type of service available at specific locations.<br />

This information must be confirmed in writing by an authorized<br />

representative of NSTAR.<br />

204. Additional Loads<br />

NSTAR facilities are normally designed to meet customers’<br />

initial requirements at the time the service is installed.When<br />

additional load is contemplated, NSTAR must be notified in<br />

writing as early as possible so that proper provisions can be<br />

made to furnish the additional service.The customer must not<br />

add additional load until notified by NSTAR in writing of the<br />

conditions under which it can supply the increased load.The<br />

customer will be held responsible for all damages caused by load<br />

being added without notice to NSTAR.<br />

205. Relocation or Alteration of Service<br />

When relocation or alterations are to be made to an existing<br />

service, NSTAR must be notified sufficiently in advance to<br />

provide for the required change in service facilities and to<br />

determine the conditions under which such changes will be<br />

made. Any installation must conform to all requirements of<br />

NSTAR, Massachusetts Electric Codes, and to the authority<br />

having jurisdiction. Requests are processed in the order they<br />

are received. In most cases, service relocations are made at the<br />

customer’s expense.<br />

30<br />

ARTICLE 207-209<br />

206. Customer Cost<br />

Information relative to the customer’s portion of any service<br />

construction costs will be provided by the NSTAR New<br />

Customer Connect Tech Center. Payments are required prior<br />

to the commencement of any construction by NSTAR.<br />

Delaying of payment may adversely impact the construction<br />

completion date originally established.<br />

207. Inspection Certificates<br />

NSTAR will not energize new, upgraded, relocated or repaired<br />

wiring until approval has been issued by the authority having<br />

jurisdiction. It is the responsibility of the customer or his<br />

representative to follow whatever procedure is required by the<br />

authority having jurisdiction so that NSTAR will receive the<br />

approval prior to the time the wiring must be energized.<br />

208. Temporary Service and Installation Charges<br />

Temporary installations are made at the expense of the<br />

customer. Flat charge quotes for standard service drop<br />

installations may be obtained from the NSTAR New Customer<br />

Connect Tech Center. For more complex temporary service<br />

installations, design estimates are required and can be obtained<br />

from the NSTAR New Customer Connect Tech Center. All<br />

temporary services must be inspected by the authority having<br />

jurisdiction. In all instances, early contact with NSTAR will<br />

help to avoid unnecessary delays in receiving service.<br />

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