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INFORMATION & REQUIREMENTS ELECTRIC SERVICE - NStar

INFORMATION & REQUIREMENTS ELECTRIC SERVICE - NStar

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ARTICLE 405-406<br />

46<br />

B. Poles must meet minimum NSTAR standards for pole size<br />

for the application.<br />

C. Cross arms must have more than 10 years of life left.<br />

Contact the NSTAR New Customer Connect Tech Center<br />

for details.<br />

405. Underground Service Credit<br />

For Cambridge and South Districts only:<br />

For residential customers requesting installation of an<br />

underground service at customer’s expense, a credit may be<br />

available to the customer. The credit is based on the cost<br />

NSTAR would normally incur to install up to two poles on<br />

private property to service a new single family dwelling.<br />

Contact the NSTAR New Customer Connect Tech Center for<br />

details of this policy.<br />

406. When Customers Install Their Own Electric<br />

Service Facilities<br />

In certain instances, the customer may be allowed or required<br />

to employ a contractor to install on private property all or a<br />

portion of the necessary service construction under the<br />

following conditions:<br />

A. All material and construction shall conform to NSTAR<br />

standards.<br />

B. Only authorized NSTAR personnel are permitted to make<br />

any type of new electrical connection to NSTAR supply<br />

lines or equipment.<br />

C. Before the installation will be energized, authorized<br />

NSTAR representatives will inspect the installation for<br />

conformance to NSTAR construction standards.<br />

D. Prior to energizing the line, the customer must submit a<br />

copy of the “as built plans” and easements shall be<br />

ARTICLE 407<br />

conveyed to NSTAR. In addition, the customer will be<br />

responsible for the tax liability on such construction.<br />

Please contact the NSTAR New Customer Connect Tech Center<br />

before beginning construction.<br />

407. Policy on Connections<br />

NSTAR will connect customer’s wiring to NSTAR facilities for<br />

final connections for permanent or temporary services and will<br />

not permit or tolerate unauthorized persons to connect to<br />

NSTAR conductors or equipment.<br />

NSTAR will allow licensed electricians to cut and reconnect<br />

single services for service upgrades at the customer's weather<br />

head or underground services in the customer's terminal box<br />

provided the steps listed below are observed:<br />

A. Contact the NSTAR New Customer Connect Tech Center to<br />

have the existing meter unlocked. Allow five working days.<br />

B. Notify the local inspection authority of the proposed work<br />

and obtain all necessary permits. No reconnection is<br />

permitted without prior approval of the local inspection<br />

authority. See Article 111 for information regarding your<br />

local inspection authority.<br />

C. The added load on the service shall not be utilized until<br />

NSTAR has completed all of its work.<br />

D. All conductors must be cut and reconnected on the<br />

customer’s side of the existing connections. Proper<br />

connectors shall be used and three feet of extra conductor<br />

must be supplied to form a drip loop.<br />

E. The old meter should be used whenever possible to make<br />

the connection in the new socket. If jumpers are necessary,<br />

permission to install jumpers must be obtained from the<br />

NSTAR New Customer Connect Tech Center.<br />

47

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