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Report - Government Executive

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percent), or that feedback received from supervisors helps them achieve their performance<br />

objectives (36 percent). 170<br />

Relatively few employees agreed that DCIPS provides employees with adequate protections<br />

against unfair treatment (18 percent), or that the DCIPS performance management system<br />

contributes to improved accomplishment of the work unit’s objectives (24 percent). 171 Only 16<br />

percent agreed that DCIPS will improve performance within the organization or component over<br />

time while very few (10 percent) agreed that it will increase collaboration within their<br />

organizations. 172<br />

Although 45 percent of employees agreed that they understand the process by which DCIPS<br />

performance payout decisions are made, only 14 percent agreed that the use of pay pool panels<br />

and the pay decision tool contribute to increased fairness of pay decisions. 173 Few agreed that<br />

their individual base pay increase was appropriate based on payouts made to others in the pay<br />

pool (18 percent) or the organization (16 percent). 174<br />

Based on these survey results, it is clear that intelligence component employees accept the<br />

proposition that they should be rewarded commensurate with their performance. Yet there is<br />

widespread doubt that DCIPS, as implemented, will achieve that end. The extent to which these<br />

survey results are influenced by the NDAA pause and DCIPS Interim–rather than DCIPS itself—<br />

is unclear.<br />

THE NGA EXPERIENCE TO DATE<br />

NGA has more experience with performance-based compensation systems than any other DoD<br />

intelligence component. In developing DCIPS, OUSD(I) benchmarked and adopted the basic<br />

principles that NGA developed over the prior decade. In turn, NGA adopted the new design<br />

features built into DCIPS and became the first agency to put the new system into place in 2008.<br />

In terms of actual impact data, NGA’s experiences and data elements are key points of reference.<br />

A core DCIPS premise is that it will strengthen the long-term ability of the DoD intelligence<br />

components to achieve their missions. However, NGA has not collected data that could directly<br />

connect its personnel system to organizational performance. Its officials point to indirect<br />

measures indicating that performance measurement and employee perceptions have improved<br />

under the performance-based system; they suggest this will result in improved organizational<br />

performance over time. One example they cite is the significant reduction in the percentage of<br />

annual ratings that are Excellent or Outstanding that occurred following DCIPS implementation,<br />

illustrated in Figure 5.1.<br />

170 Ibid. Questions 61, 63, 64.<br />

171 Ibid. Questions 19, 69.<br />

172 Ibid. Question 80.<br />

173 Ibid. Questions 75, 76, 81.<br />

174 Ibid. Questions 77, 78.<br />

98

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