Report - Government Executive

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the NDAA pause have resulted in a confused and skeptical workforce that may not be adequately prepared for this system. Based on its findings and conclusions, the Panel recommends that DoD continue with implementation of DCIPS by phasing in its performance-based compensation elements at the remaining DoD intelligence components based on readiness-based assessments. Given the intended link between DCIPS and mission enhancement, OUSD(I) should pursue this approach with urgency, taking into account recommendations provided in Chapters 3, 4, and 5 of this report. Specifically, OUSD(I) should: • Complete and disseminate all DCIPS governing polices, with appropriate stakeholder input, as soon as possible, but no later than November 1, 2010. • Develop formal change management and communications plans for transitioning the DoD intelligence components from the NDAA pause into a planned implementation schedule. • Establish a Program Office within OUSD(I) that has overall responsibility to: o Complete and disseminate remaining policies. o Improve the quality and quantity of outreach to components on training, change management, and implementation. o Conduct a baseline assessment of the state of readiness for each DoD intelligence component. o Develop an implementation plan and schedule for achieving full implementation readiness in accordance with the change management plan. o Conduct oversight of DCIPS implementation activities, including adherence to the planned implementation schedule for full component adoption. • Complete the analysis of the performance management and performance payout/bonus processes and identify appropriate follow-on actions, including communications to components that emphasize the prohibition against forced distributions of ratings. • Develop mandatory, specific, and robust training regimens for DoD intelligence component supervisors and managers regarding their responsibilities under the DCIPS performance management process. Further, adopt Performance Objectives or Elements that make these supervisors and managers accountable for consistent and effective execution of those responsibilities, including diversity management that has meaningful development and advancement of a diverse workforce as its goal. All of these activities should be conducted in consultation and coordination with the Undersecretary of Defense for Personnel and Readiness. 106
OUSD(I) has advised the Panel that one or more DoD intelligence components, in addition to the National Geospatial Intelligence Agency (NGA), will be ready to implement performance-based compensation by 2011 and to execute full base and bonus payouts under DCIPS no later than January 2012. It also advises that the other components will be able to follow a similar phased schedule by approximately January 2012. These time frames should be the goals of the phased approach, but be subject to revision based on OUSD(I)’s evaluation of the readiness of the components and DCIPS to proceed to the next phase. All DoD intelligence components should continue with DCIPS performance management and bonus payouts as they did this year, subject to refinements and improvements resulting from OUSD(I) implementation actions. NGA, which already has fully implemented DCIPS, should be excluded from the readiness-assessment-based schedule, but be subject to additional training and other process improvements recommended in this report and resulting from OUSD(I) implementation actions. USD(I), OUSD(I), the DoD intelligence components, and the ODNI are working to introduce an important “new order of things.” The design and implementation of DCIPS have been approached with great seriousness, hard work, and creativity, and the Panel believes that the system has the potential to meet its intended goals. Prior to full adoption of the system, however, OUSD(I) must invest the time and energy needed to complete the implementation of DCIPS as designed and undertake a full-scale change management effort to reestablish workforce trust and support. The recommendations in this report are intended to assist in that effort. 107
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A Report by a Panel of the NATIONAL
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FOREWORD The terrorist attacks of S
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TABLE OF CONTENTS FOREWORD.........
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Governance ........................
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ACRONYMS Academy CWB DCIPS DIA DIHR
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EXECUTIVE SUMMARY The terrorist att
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• It is too soon to draw conclusi
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CHAPTER 1 BACKGROUND, METHODOLOGY A
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• The adequacy of the training, p
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• Chapter 6: The Way Forward for
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CHAPTER 2 THE HISTORICAL CONTEXT FO
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National intelligence is still orga
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ewarded longevity over performance
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OTHERS FACTORS THAT IMPACTED DCIPS
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• Partisan politics could play an
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Administration (TSA), which operate
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NATIONAL DEFENSE AUTHORIZATION ACT
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CHAPTER 3 ASSESSING DCIPS’ DESIGN
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FRAMEWORK FOR ASSESSING DCIPS’ DE
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Figure 3-1. Objectives of the NICCP
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PRINCIPLE The system is transparent
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The Defense Intelligence Enterprise
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discourage teamwork…to the organi
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Figure 3-2. DCIPS 2010 Pay Band Str
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enable managers and supervisors to
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they achieve their goals. Given the
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Element Definition Supervisory/Mana
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cooperation with ODNI. The review w
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Source: OUSD(I) Human Capital Manag
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eplaces the current government-wide
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esults, but the final DCIPS evaluat
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The Panel believes that adequate fu
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HOW DCIPS COMPARES TO THE GS/GG SYS
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Table 3-7. Comparison of DCIPS and
Page 69 and 70: Design Feature DCIPS NSPS quality s
Page 71 and 72: Recommendation 4. To ensure equitab
Page 73 and 74: CHAPTER 4 ASSESSING DCIPS’ IMPLEM
Page 75 and 76: Table 4-1. Overview of the OPM Obje
Page 77 and 78: In the DCIPS context, “leaders”
Page 79 and 80: intelligence component would do so.
Page 81 and 82: • Credible, timely, and original
Page 83 and 84: Finding 4-5 The DCIPS website and R
Page 85 and 86: Finding 4-6 The lack of a communica
Page 87 and 88: No training needs assessments have
Page 89 and 90: pay pool exercises to be helpful an
Page 91 and 92: • The Commerce Department used fo
Page 93 and 94: 3. Implementing DCIPS; 4. Evaluatin
Page 95 and 96: created a separate document for som
Page 97 and 98: lack of an overall change strategy
Page 99 and 100: changed and by whom. 149 This appea
Page 101 and 102: How pay pools are constructed and w
Page 103 and 104: DCIPS survey results indicate that
Page 105 and 106: CONCLUSIONS The Panel finds that a
Page 107 and 108: CHAPTER 5 ASSESSING DCIPS’ IMPACT
Page 109 and 110: • Disincentives to become a super
Page 111 and 112: employees received performance rati
Page 113 and 114: Figure 5-1. DCIPS Interim Array of
Page 115 and 116: Table 5-1. NGA Indices and Comparat
Page 117 and 118: of implementation. Nonetheless, OUS
Page 119: CHAPTER 6 THE WAY FORWARD FOR DCIPS
Page 123 and 124: CHAPTER 7 PANEL RECOMMENDATIONS Bas
Page 125 and 126: • Clarify and strengthen its guid
Page 127 and 128: Recommendation 23. OUSD(I) should d
Page 129 and 130: APPENDIX B APPENDIX A PANEL AND STA
Page 131 and 132: APPENDIX B Committee on U.S. Nation
Page 133 and 134: APPENDIX B PARTICIPATING INDIVIDUAL
Page 135 and 136: Michael Jackson*—President and Fo
Page 137 and 138: Defense Intelligence Agency Kendrea
Page 139 and 140: APPENDIX C APPENDIX C BIBLIOGRAPHY
Page 141 and 142: APPENDIX C Langbein, L. “The impa
Page 143 and 144: APPENDIX D APPENDIX D MERIT SYSTEMS
Page 145 and 146: APPENDIX D (10) Discriminating agai
Page 147 and 148: APPENDIX E APPENDIX E DCIPS PERFORM
Page 149 and 150: APPENDIX E EMPLOYEE NAME: _________
Page 151 and 152: APPENDIX E EMPLOYEE NAME: _________
Page 153 and 154: APPENDIX F APPENDIX F OPEN FORUM LO
Page 155 and 156: APPENDIX G APPENDIX G MITRE’S PER
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