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Report - Government Executive

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The Defense Intelligence Enterprise Human Capital Strategic Plan (2010–2015) discusses<br />

DCIPS’ purpose in more detail. 52 The plan states that “DCIPS will provide DoD leaders and<br />

managers with the consistent policy framework needed to hire, develop, compensate, recognize,<br />

reward, and retain the high-performing civilian workforce necessary to accomplish the<br />

intelligence needs.” It further alludes to DCIPS in Objective 1.2 of its workforce goal:<br />

“Implement and ensure consistent management and sustainment of DCIPS across the<br />

Enterprise.”<br />

Senior managers who participated in the focus groups described DCIPS as a way to achieve<br />

specific organizational goals or process improvements—for example, make DoD a unified<br />

enterprise or stop infighting among DoD intelligence components. None of these managers<br />

described DCIPS goals in terms of how they affect mission outcomes.<br />

Meanwhile, HR officials in the DoD intelligence components most often described DCIPS’ goals<br />

in the context of improving and speeding up HR processes—for example, improved ability to<br />

attract, hire, and retain quality staff. Employees who attended the open forums and participated<br />

in the online dialogue had different views and levels of understanding about the goals. Overall,<br />

they viewed DCIPS as a system designed to support HR functions and processes, but offered a<br />

variety of reasons for why the system exists:<br />

• Increase consistency in performance management among the agencies;<br />

• Provide a tool to reward good performance and address poor performance;<br />

• Manage the budget by reducing salary costs;<br />

• Provide a process for faster salary increases for younger employees;<br />

• Link individual performance to the agency’s mission; and<br />

• “Get rid” of poor performers.<br />

A clear, consistent message about DCIPS goals must be communicated to the workforce, and<br />

senior management must reinforce it frequently. OUSD(I) has not accomplished this to date. 53<br />

Moving forward, DoD components will be hard pressed to ensure buy-in and measure DCIPS’<br />

success without first ensuring common understanding of the system’s goals and demonstrating<br />

how the system supports DoD’s intelligence mission.<br />

DCIPS’ Support for IC Goals<br />

The level at which performance is assessed and rewarded should reinforce the desired scope of<br />

collaboration; this is a fundamental principle of rewarding collaboration. As noted in Figure 3-1.<br />

Objectives of the NICCP Framework, reinforcing the IC-wide values of “Commitment, Courage,<br />

52 Issued by the Office of the Under Secretary of Defense for Intelligence, Human Capital Management Office,<br />

undated.<br />

53 Chapter 4 deals with these communication and strategy challenges in more detail.<br />

29

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