Annual Report and Accounts - Hemscott IR
Annual Report and Accounts - Hemscott IR
Annual Report and Accounts - Hemscott IR
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T R A V I S P E R K I N S A N N U A L R E P O R T A N D A C C O U N T S 2 0 1 2<br />
Research continues to indicate the clarity <strong>and</strong> simplicity<br />
of the Wickes <strong>and</strong> Tile Giant propositions are compelling<br />
for many customers.<br />
Toolstation performed strongly as those stores opened<br />
with our support pre-acquisition moved further towards<br />
maturity. Like-for-like sales are up 21%, significantly<br />
ahead of other multi-channel operators, profits are<br />
approximately 280% higher <strong>and</strong> the estate has grown by<br />
20 branches during the year.<br />
Overheads were well controlled throughout the<br />
division with the ratio of overheads to sales for Wickes<br />
<strong>and</strong> Tile Giant increasing by only 0.1% despite turnover<br />
remaining flat. Wickes like-for-like costs fell as a result of<br />
changing the store colleague structure late in 2011 <strong>and</strong><br />
from re-targeting their marketing spend.<br />
Plumbing <strong>and</strong> Heating<br />
2012 2011 Change<br />
£m £m %<br />
Gross turnover 1,632 1,736 -6.0%<br />
Adjusted segment profit 73 80 -8.7%<br />
If the results of Buck <strong>and</strong> Hickman <strong>and</strong> 17 P&H<br />
branches divested in 2011 are excluded from the 2011<br />
comparative, turnover has decreased by £21m (1.2%),<br />
whilst net profit fell by £5m (6.3%).<br />
Throughout 2012, trading in both the commercial<br />
<strong>and</strong> domestic markets has been difficult. The domestic<br />
heating market was subdued all year with the markets for<br />
the key product groups of boilers <strong>and</strong> radiators 2% <strong>and</strong><br />
10% down year-on-year respectively. The ending of the<br />
last phase of government subsidies impacted dem<strong>and</strong><br />
<strong>and</strong> new initiatives such as Green Deal, Renewable Heat<br />
Incentive <strong>and</strong> the energy company ECO commitments<br />
did not have any real impact during the year.<br />
In a low dem<strong>and</strong> market, competition remained<br />
intense <strong>and</strong> throughout the year decisions were taken<br />
to improve pricing <strong>and</strong> monitor customer profitability.<br />
In PTS several long st<strong>and</strong>ing supply relationships were<br />
re-negotiated or terminated altogether.<br />
The Group has a good record of pre-price increase<br />
stock buying. With sales price deflation in our plumbing<br />
market those opportunities to bolster margins through<br />
buying gains have been considerably more limited.<br />
The industrial businesses of BSS were the strongest<br />
performer in a weakening plumbing market. Some major<br />
contract wins helped protect sales with margins slightly<br />
above last year’s levels due to a number of self-help<br />
measures improving product mix. Good overhead control<br />
resulted in an improvement in overall operating margin.<br />
The domestic business, which includes PTS <strong>and</strong><br />
F&P, our wholesale distribution business supplying<br />
second tier merchants, has suffered as a result of a sharp<br />
contraction in the boiler <strong>and</strong> radiator markets <strong>and</strong> low<br />
product inflation. Tight competitive conditions have<br />
resulted in a reduction in margins, <strong>and</strong> management<br />
have taken action to cut costs by restructuring the<br />
network, closing nine branches.<br />
City Plumbing performed well <strong>and</strong> whilst its likefor-like<br />
turnover is slightly down, it has improved its<br />
gross margin compared with 2011. Our ‘Endeavour’ new<br />
showroom concept has continued to outperform the<br />
rest of the estate <strong>and</strong> so we will extend their presence<br />
throughout the estate during 2013.<br />
P&H divisional overheads were tightly controlled<br />
with some additional costs being incurred by PTS for<br />
the full year administration of the solus British Gas<br />
contract to whom we are proud to provide an industry<br />
leading service.<br />
Overseas expansion<br />
During the year we have taken our first tentative<br />
step into international markets. In conjunction with<br />
the founder of Toolstation, we have made a small<br />
investment of less than €2m in five Toolstation branches<br />
located in the Netherl<strong>and</strong>s that were previously<br />
franchised to an independent operator. The initial focus<br />
has been on exp<strong>and</strong>ing the product range <strong>and</strong> improving<br />
marketing, but much work still needs to be done. Whilst<br />
we anticipate making further small investments in 2013<br />
<strong>and</strong> 2014, it will be some time before we are able to<br />
determine whether the venture will be successful.<br />
Investors <strong>and</strong> lenders<br />
Holders of the Company’s equity are concentrated<br />
primarily in the UK <strong>and</strong> North America, with North<br />
American investors now holding 26% of the Company’s<br />
shares. We are committed to frequent <strong>and</strong> open dialogue<br />
with our shareholders <strong>and</strong> we take a pro-active stance to<br />
ensure we meet with as many of them as possible.<br />
During the year a combination of me, Paul Hampden<br />
Smith <strong>and</strong> John Carter met with 44 investors holding<br />
55% of our shares at least once. We also met with a<br />
significant number of non-holders as we sought to widen<br />
our investor base.<br />
We find that both investors, members of the analyst<br />
community <strong>and</strong> our lenders benefit from seeing<br />
our operations first h<strong>and</strong>. It provides them with an<br />
opportunity to see our sites <strong>and</strong> talk with the hard<br />
working colleagues who make Travis Perkins such a<br />
strong company. During 2012 we undertook 3 store,<br />
warehouse <strong>and</strong> branch visits <strong>and</strong> we intend to continue<br />
this in 2013. In the autumn, once we have completed our<br />
annual strategy review, we expect to combine a site tour<br />
with a strategic update for both investors <strong>and</strong> analysts.<br />
I reported last year that in difficult markets for<br />
raising finance we had secured a £550m revolving credit<br />
facility that is available to draw down from April 2013.<br />
As with our investors, we think it is important to build<br />
relationships with our banks <strong>and</strong> other lenders <strong>and</strong><br />
so we maintain regular contact throughout the year.<br />
I am pleased to report that the confidence the banks<br />
showed in the Group last year has continued. Following<br />
REPORTS<br />
25