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Annual Report and Accounts - Hemscott IR

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Statement of Principal<br />

Risks <strong>and</strong> Uncertainties<br />

FOR THE YEAR ENDED 31 DECEMBER 2012<br />

A number of factors affect the operating results,<br />

financial condition <strong>and</strong> prospects of each of the<br />

businesses in the Travis Perkins Group. This section<br />

describes the risk factors that are considered by the<br />

Directors to be material, their potential impacts <strong>and</strong> the<br />

factors that mitigate them. However, these should not be<br />

regarded as a complete <strong>and</strong> comprehensive statement<br />

of all potential risks <strong>and</strong> uncertainties. Additional risks<br />

<strong>and</strong> uncertainties that are not presently known to the<br />

Directors, or which they currently deem immaterial,<br />

may also have an adverse effect on the Group’s operating<br />

results, financial condition or prospects.<br />

RISK DESCRIPTION<br />

Market conditions<br />

The Group’s products are sold to<br />

tradesmen <strong>and</strong> retail customers for a<br />

broad range of end uses in the built<br />

environment. The performance of the<br />

market is affected by general economic<br />

conditions <strong>and</strong> a number of specific<br />

drivers of construction <strong>and</strong> DIY activity,<br />

including housing transactions, net<br />

disposable income, house price inflation,<br />

consumer confidence, interest rates <strong>and</strong><br />

unemployment.<br />

IMPACT<br />

D<strong>IR</strong>ECTION<br />

Adverse<br />

effect on<br />

financial<br />

results.<br />

RISK MITIGATION<br />

The Board conducts an annual review of strategy, which includes an<br />

assessment of likely competitor activity, market forecasts <strong>and</strong> possible<br />

future trends in products, channels of distribution <strong>and</strong> customer<br />

behaviour.<br />

The Group maintains a comprehensive tracking system for lead<br />

indicators that influence the market for the consumption of building<br />

materials in the UK.<br />

Significant events including those in the supply chain that may affect<br />

the Group are monitored by the Executive Committee <strong>and</strong> reported to<br />

the Board monthly by the Group Chief Executive.<br />

Competitive pressures<br />

Market trends, particularly in respect of<br />

customers’ preferences for purchasing<br />

materials through a range of supply<br />

channels <strong>and</strong> not just through our<br />

traditional competitors may affect the<br />

Group’s performance so making traditional<br />

branch based operations less relevant.<br />

Public sector buying groups could reduce<br />

sales if public bodies chose to buy direct<br />

from the manufacturers.<br />

Disintermediation may become more of<br />

a threat if manufacturers decide to deal<br />

directly with the end user.<br />

Adverse<br />

effect on<br />

financial<br />

results.<br />

Changes to market practice are tracked on an on-going basis <strong>and</strong> reported<br />

to the Board each month.<br />

We are building our multi-channel capabilities so they compliment our<br />

existing operations <strong>and</strong> provide our customers with the opportunity to<br />

transact with the group as they wish.<br />

The Group is leading the industry in terms of the development of new<br />

<strong>and</strong> innovative supply solutions, <strong>and</strong> works closely with customers <strong>and</strong><br />

suppliers on a programme of continuous improvement of current models.<br />

We continue to refine our pricing strategies to ensure we retain our<br />

competitiveness.<br />

The Group’s br<strong>and</strong>ing strategy allows it to use sites flexibly. Alternative<br />

space utilisation models are possible, including maintaining smaller<br />

stores <strong>and</strong> implanting additional services into existing branches.<br />

Information technology<br />

The operations of the Group depend<br />

on a wide range of complex IT systems<br />

operating efficiently <strong>and</strong> effectively.<br />

The rapid expansion of the Group together<br />

with an increasing dem<strong>and</strong> for IT services,<br />

particularly as we embrace modern <strong>and</strong><br />

future platforms such as multi-channel,<br />

could result in development programmes<br />

being delayed.<br />

Increasing levels of cyber crime represent<br />

a significant threat with the potential<br />

to cause loss of system availability or<br />

financial loss.<br />

Adverse<br />

effect on<br />

financial<br />

results.<br />

Adverse<br />

effect on the<br />

Company’s<br />

reputation.<br />

The strategic dem<strong>and</strong>s of the business, resources available to IT,<br />

performance levels of key systems <strong>and</strong> IT security are kept under review<br />

by the Executive Committee.<br />

Maintenance is undertaken on an on-going basis to ensure the resilience<br />

of group systems, with escalation procedures operating to ensure any<br />

performance issues are resolved at an early stage. Our three data centres<br />

mirror each other with data processing switched from one to the other on<br />

a regular basis. An IT disaster recovery plan exists <strong>and</strong> is tested regularly<br />

together with the business continuity plan with arrangements in place<br />

for alternative data sites for both trade <strong>and</strong> consumer businesses. Off-site<br />

back-up routines are in place.<br />

44

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