StoreFront 5.0 Manual - StoreFront Support - LaGarde, Inc.

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StoreFront 5.0 THE SAVED CART If a customer does not want to purchase an item from your store during their current order, they can add the item to their Saved Cart. The Saved Cart is a function of StoreFront that allows customers to set items aside during an order, then return at a later date to retrieve them and complete the order. The Saved Cart interface is formed by the savecart.asp page, which is located by default in the root folder of a StoreFront web. THE CHECKOUT PROCESS Once your customers have finished ordering products in your site, they will proceed to check out through one of the links to checkout you should have conveniently placed on all of your product pages. The checkout process begins with order.asp. At order.asp, customers will be shown all of the items they have ordered in your site, and given the option to modify the contents of their order. When a customer is satisfied with the contents of the order and wishes to complete the shopping process, they can click Checkout to proceed to the next step. This is where the secure part of the ordering process begins. The customer will be directed to process_order.asp, which will begin collecting the information necessary to ship the order. Returning customers will also be given the option to submit a username and password here, which will retrieve the information from their previous orders and use it to auto-populate the fields of the order form. New customers will choose a username and password at this time. After all the information has been submitted, the customer clicks the Continue Checkout link at the bottom of the page to proceed to the next step. 12
User Guide After clicking Continue Checkout, the customer is presented with a summary page of all the information they just submitted at process_order.asp. If there are any mistakes in this information, the customer can choose to modify it here. All of the information, such as a credit card number, that is necessary to bill the order will also be collected here. If the information is correct, the customer clicks the second Checkout link at the bottom of verify.asp to complete the ordering process. The customer will be directed to confirm.asp. Confirmation emails will be sent to you and to the customer, and the order will be written to your database where it can be retrieved at a later time. The StoreFront Files When you create an e-commerce web using StoreFront, the StoreFront program adds a standard set of application files to the web. These files perform necessary functions such as figuring tax and shipping. The pages also make up some of the interfaces your customers will be using as they shop the site, such as the StoreFront Search Engine and the pages that compose the checkout process. A NOTE ON THE STOREFRONT FILES AND CUSTOMIZATIONS: We encourage you to experiment with file customizations to make your store as original and interesting as possible. The inherent flexibility of StoreFront lends itself well to customization. Browse our gallery (www.storefront.net/gallery/) to see how many StoreFront users have customized their StoreFront files. Please keep in mind, however, that StoreFront Support can not assist in the resolution of problems that may arise as the result of changes to the StoreFront files. Always make a backup copy before you begin customizing, and test frequently as you proceed. Each of the files and the functions they perform are described below. FILES IN THE ROOT FOLDER These files are located in the root of the web at the highest level. Your customers will interact with many of these pages while they are browsing the site and adding items to their shopping carts. Abandon.asp: if a customer abandons a shopping session before completing it, this file will handle the process of cleaning up the incomplete order and closing the customer’s shopping session. 13
Page 1 and 2: Copyright 1999, LaGarde, Inc. All r
Page 3 and 4: User Guide Table of Contents Overvi
Page 5 and 6: User Guide About LaGarde Maker of S
Page 7 and 8: User Guide Overview 7
Page 9 and 10: User Guide · ODBC Microsoft Access
Page 11: User Guide THE STOREFRONT SEARCH EN
Page 15 and 16: User Guide Information such as the
Page 17 and 18: User Guide have entered by verify.a
Page 19 and 20: User Guide Tools Tour 19
Page 21 and 22: User Guide When emailing StoreFront
Page 23 and 24: User Guide locally, on the same mac
Page 25 and 26: User Guide The Store Creator The St
Page 27 and 28: User Guide The StoreFront Web Manag
Page 29 and 30: User Guide THE PAGE LINK CREATOR Th
Page 31 and 32: User Guide · Affiliate Sales Repor
Page 33 and 34: User Guide THE MAILING LIST MANAGER
Page 35 and 36: User Guide Creating The Store 35
Page 37 and 38: USING AN ACCESS DATABASE Access is
Page 39 and 40: User Guide STEP-BY-STEP UPGRADE GUI
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The steps you must take to configur
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User Guide You can return to this m
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User Guide 2. Open the Web Manager.
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User Guide . 3. Under Shipping Meth
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User Guide Before you begin configu
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User Guide 1. Connect to your datab
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User Guide 3. Under the Shipping Me
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User Guide fax before you will be a
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User Guide LINKPOINT API LinkPoint
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User Guide 5. Enter your Approve.Ne
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User Guide SUREPAY SurePay is a pay
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User Guide 7. If the test is succes
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User Guide 5. Enter your Cybercash
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User Guide Follow the steps describ
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User Guide 4. To delete a credit ca
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User Guide Web Store Design 97
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User Guide Follow the directions be
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User Guide 5. The wizard will open,
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User Guide Banner Color: if you cho
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User Guide appears in the Top Banne
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User Guide Background Color: this c
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User Guide Background Image: you ca
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User Guide Font Color, Font Size, a
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User Guide Background Color: this c
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User Guide GO: this button is used
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User Guide Save: this button is use
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User Guide Recalculate: when a cust
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User Guide Continue: after submitti
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User Guide Email a Friend: this but
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User Guide Product Inventory 127
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User Guide 3. After the Product Man
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User Guide place to recommend anoth
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User Guide 3. Click Add. Enter the
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Organizing Your Inventory User Guid
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User Guide 3. Select the Category y
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User Guide 4. Enter the name of the
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User Guide 4. Click File, then Save
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User Guide Use the Image Selector t
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User Guide Catalog Page Creation 14
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User Guide USING THE PRODUCT PAGE T
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User Guide CREATING PRODUCT PAGES S
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User Guide Note: You must run Run-T
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User Guide Use Sale Feature*: check
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User Guide 3. Select Link to Search
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User Guide 3. Select Link to Search
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User Guide You can test the detail
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User Guide Opening For Business 165
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User Guide 1. Contact your host. 2.
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User Guide 3. Under Credit Card Sec
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User Guide 8. Save your changes to
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Testing the Store’s Security User
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User Guide Store Management 175
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User Guide Year to Date, Month to D
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User Guide 2. Click the Reports opt
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User Guide 2. Click the Reports opt
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User Guide 6. Click Update to save
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User Guide 2. Direct the prospectiv
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User Guide Engine, will be distingu
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User Guide 4. Click Update to save
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User Guide Merchant Tools 191
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To purchase Merchant Tools, visit w
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User Guide To purchase Merchant Too
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A Activate Product 129 Add to Cart
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User Guide Adding StoreFront to a L
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User Guide S Sale Page 162 Sale Pri
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User Guide 235
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