StoreFront 5.0 Manual - StoreFront Support - LaGarde, Inc.
StoreFront 5.0 Manual - StoreFront Support - LaGarde, Inc.
StoreFront 5.0 Manual - StoreFront Support - LaGarde, Inc.
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User Guide<br />
4. When you click on a country or state name, the current tax rate for the selection will<br />
appear in the field to the right of the country or state list. To change the tax rate for a<br />
country or state, enter the desired tax rate in the field, then click Set. Tax rates<br />
should be entered as a decimal percentage of 1. A tax rate of 6.25%, for example,<br />
should be entered as .0625. Do not enter a % sign in these fields.<br />
5. After setting the tax rate for a state or country, check the checkbox to the left of the<br />
selection’s name to activate the tax rate.<br />
6. You can deactivate a tax rate by unchecking the checkbox to the left of a country or<br />
state’s name.<br />
7. You can modify a tax rate by selecting the country or state you wish to modify, then<br />
changing its rate. Click Set to save the changes in the database.<br />
This will complete the configuration of your tax rates. You can change a tax rate or add a new<br />
tax at any time by returning to this interface.<br />
Configuring ezeehelp <strong>Support</strong><br />
Ezeehelp is a third party service provided by ezeehelp, Ltd. By establishing an account with<br />
ezeehelp, Ltd., you can make ezeehelp links appear on the <strong>StoreFront</strong> pages throughout your<br />
site. When a customer clicks on one of these links, it will activate an HTML-based customer<br />
service chat application that will allow the customer to speak directly to yourself or an<br />
ezeehelp service representative. Ezeehelp offers several different service plans to suit a variety<br />
of operations; visit www.EzeeHelp.com for more information.<br />
Follow the instructions below to configure your site to make ezeehelp available to your<br />
customers.<br />
1. Establish an account with ezeehelp, Ltd. at www.ezeehelp.com/storefront/. Once the<br />
account is established, you will be provided with an ezeehelp login ID.<br />
2. Connect to your database using the Store Builder. If you are unsure of how to do<br />
this, please refer to Connecting to a Remote or Local Database, page 21, for further<br />
instructions.<br />
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