7. Providing services for Industrial Canteen at ONGC Mangalore ...

C. Other Terms & Conditionsa. The number of staff deployed for the entire job shall not in any way hamper the servicesrequired on any day. The caterer shall ensure the services by deploying requiredmanpower at his own cost and risk. The caterer shall furnish the details of hisemployees prior to deployment in the following format:S.N Name Father’sNameQualificationPresentAddressPermanentAddressb. In case OMPL feels that the staff deployed is not meeting the requirement of providingefficient service up to the satisfaction of the guest then the caterer shall require toprovide additional manpower as per the requirement of OMPL.c. The list of furniture and fixtures as per Annexure II shall be provided by OMPL. It will beobligatory on the part of the caterer to maintain all equipments and items supplied byOMPL and also keep the premises neat and tidy and free from any damage. For nay lossor damages to the premises, fittings, fixtures and equipment, recovery at market rateswould be affected from the caterer’s bills and material/item replaced at his cost.d. Failure of the caterer to provide any other material and facilities ( which are not to beprovided by the owner) will be not resolve the caterer and he shall make alternativearrangements etc on his own.e. Any misuse of premises, equipment or facilities extended to the caterer by OMPL willentail payment by the caterer to OMPL as may be decided by OMPL includingtermination of contract if called for. OMPL shall decide the amount of such payments orauthorized representatives and his decision shall be final and binding. Such paymentswill be recovered/ deducted from the caterer’s pending bills or security deposit.f. Efficient, promptness, quality services, good behavior, attendance and politeness of thecaterer and his staff are the essence of the contractor. The caterer is required tosupervise and control in person on a daily basis all the work and services at theCafeteria. Rs.11,000/- per quarter shall be paid to contractor as a token of appreciationon achieving excellent service, hygiene and quality standards duly approved by PlantHead and on recommendation of Officer-In-Charge (based on feedback from OMPLemployees). Officer-In-Charge may distribute the same among contractor’s employees.g. Cooking outside the premises and serving them will not be permitted.h. The caterers shall get approved menu on weekly basis specifying the items to be servedon each day. In case OMPL suggests any subsequent change, the same shall becomplied with.i. In case of emergency, the caterer on weekly basis specified will arrange potable waterfrom outside in a timely manner. He would be reimbursed for this at the rate to befinalized by OMPL.j. OMPL shall inform the caterer of its requirement (regarding catering to visitors). Allintimation (written or verbal) will be given to caterer or his representatives at Cafeteria.k. If at any time during the existence of the contract OMPL so desire to utilize the servicesof caterer for any special occasion or otherwise, the caterer will arrange the same at therates to be mutually agreed upon (provided the items are outside the rates of itemsalready included in the tender).Page 53 of 74