SEEU Review vol. 6 Nr. 2 (pdf) - South East European University

Artan Limaniexample, with the expectation that others will follow his lead. Morespecifically, he is the first to arrive at work, and the last to leave.Although he maintains high standards of work, he is compassionate andseems to care for the employees, understanding that they are human beingswith families and private lives. Thus, at times when employees are absentdue to health or family problems, he is accommodating and fills the void sothat the office is saved from inefficiency and frustration. The team leaderrewards the loyal employees by supporting and encouraging them when theyneed it.The subsystems are the groups within the system. The staff meetingsprovide the occasion for these groups to interact. The norms established bythe proceedings of the meetings are that the director will steer theconversations, and that the employees will report the progress of theirparticular group. I did not witness an instance where there was a deviationfrom this norm, and therefore I am unaware of measures generally taken tocompel employees to conform.Even though the agenda is created in a participative matter, it includes theinput of most employees. Employees are encouraged to participate but somechoose not to. This may illustrate that the norm is to allow the supervisor tospeak for them.Numerous, but not all roles are enacted by the members of the system. Ingroup settings I observed that the director fulfills some task and maintenanceroles. For example, he is the initiator, energizer, and orienter of the taskroles. Also, he is the encourager, and occasionally comedian of themaintenance roles. Other group members may be identified as filling theother roles.The group decisions that I was able to learn about while observing werereached by consensus which according to Schein (1969) it is a way ofcategorizing decision making styles within groups. This means that all themembers of the group are prepared to accept a proposal. Even though somemay have reservations, the group reaches consensus. “Consensus onlyimplies that discussion of the problem has been open and that all points ofview have been considered. Although group members may not be incomplete agreement, the solution or proposal falls within their range ofacceptability” (Daniels, Spiker, Papa, 1997).The primary value of the system is represented both in its mission andvision statement: “To foster internationalization of campus curriculum and90