SEEU Review vol. 6 Nr. 2 (pdf) - South East European University

SEEU Review Volume 6, No. 2, 2010Overall, the organization functioned properly. The open communicationand the camaraderie of the staff seemed to be the key reason the organizationwas functioning effectively. The system is constituted through the reciprocalrelationship between management and employees to facilitate these qualitiesand support such employee needs.A first area of strength includes the following: 1) a clear and concisemission and vision statement; 2) shared reality; 3) a clear grasp of their placein the organization; and 4) synergy. The clear and concise mission statementas well as vision statement make the purpose of its employees’ job clear andhelp to unite the staff in a shared reality. Along the same line, employeesreported to have a clear grasp of their place in the organization. Because ofthis clarity it is easier for the employees to understand the importance ofworking interdependently for a common goal. Similarly, due to the nature ofthe work, the output that is created by the system is an example of the effectsof synergy. Working independently the employees would not have been ableto achieve this kind of output.A second area of strength is that the system is an open and living one.Because the system is open it is constantly receiving positive and negativefeedback from within and from the external environment. The system seemsto react quickly to deviations made known by the feedback loop. The systemobviously is doing well if external environments are perceptive of thesuccess of the system. An example of this is the director’s recognition for themaintenance of the system.A third area of strength is apparent through employee satisfaction. Thereason why deviations are corrected so quickly is because the director has ateam management attitude and cares about the feelings of the employees.This particular attitude adds to employee satisfaction because it makespossible a successful system that facilitates a vested interest in all partiesinvolved.A final area that demonstrated this organization as an effective system isobservable in the lack of formal conflict. After having observed the system, Iunderstand why conflict is such a minimal part of this system. The answer tothis lies in the open dialogue which is both encouraged and promotedthroughout the organization. The focus on group decision making helps theorganization reach consensus which works well in this type of system.The strengths of this organization greatly outweigh the weaknesses. I didnot note any major weakness which is primarily due to my position as anoutsider and a researcher. This position influenced my observation of the93