Business streamsConstruction and ServicesConstruction and Services is <strong>Skanska</strong>’s largest business stream. Constructionrefers to building construction (both non-residential and residential)and civil construction. The business stream also includes <strong>Skanska</strong> Services,which specializes in facilities management.SEK M Change <strong>2003</strong> 2002Net sales –11% 121,602 136,361Operating income 173% 1,685 618Capital employed –30% 9,529 13,540Operating cash flow 81% 3,301 1,821Residential Project DevelopmentThis business stream develops residential projects for immediate sale.Housing units are tailored for selected customer categories. The constructionassignments are carried out by <strong>Skanska</strong>’s construction units ineach respective market. <strong>Skanska</strong> is one of the largest residential developersin the Nordic countries and also has a sizable presence in Prague(Czech Republic) and St. Petersburg (Russia).SEK M Change <strong>2003</strong> 2002Net sales –14% 6,334 7,333Operating income –21% 298 377Capital employed –41% 2,931 4,977Operating cash flow –38% 970 1,562Commercial Project DevelopmentThe business stream initiates, develops, leases and divests commercial propertyprojects. Its project development operations focus on office buildings,shopping centers and logistics properties in the Swedish cities of Stockholmand Gothenburg, in the Öresund region (Malmö, Sweden−Copenhagen,Denmark), Warsaw (Poland), Prague (Czech Republic) and Budapest(Hungary). It works through two companies: <strong>Skanska</strong> Project DevelopmentSweden and <strong>Skanska</strong> Project Development Europe.SEK M Change <strong>2003</strong> 2002Net sales 300% 8,861 2,214Operating income 192% 3,061 1,049Capital employed –27% 9,459 13,039Operating cash flow 710% 7,110 878BOTBOT (Build Operate Transfer) specializes in identifying, developing andinvesting in privately financed infrastructure projects such as roads,hospitals and power generation plants. Its operations focus on creatingnew potential for projects in markets where <strong>Skanska</strong> has constructionunits.<strong>Skanska</strong>’s home marketsGDP/ Construction/ Construction,USD Capita Capita % of GDPUnited States 38,255 3,219 8.4Sweden 31,636 3,145 9.9United Kingdom 29,833 2,278 8.0Norway 48,258 3,777 7.8Finland 30,960 3,282 10.6Czech Republic 8,246 801 10.7Denmark 39,064 4,212 11.2Poland 5,253 372 7.1Hong Kong 20,973 1,085 4.8Argentina 13, 014 651 5.0India 48 3 5.2Sources: Swedish Construction Federation, United Nations, SwedishInstitute of International AffairsThe largest global constructioncompanies 1Total sales 2002Company Country USD bnVinci France 16.6Bouygues France 15.2<strong>Skanska</strong> AB Sweden 14.0Hochtief AG Germany 12.0Bechtel United States 9.7Fluor Corp. United States 7.8Centex, Dallas United States 7.1China State Const.Engineering Corp. China 6.4Grupo Dragados, Spain 6.2China RailwayEngineering Corp. China 5.71 Excluding Japanese construction companiesSource: Engineering News RecordSEK M MSEK <strong>2003</strong> 2002Net sales 129% 87 38Operating income n.a. 27 –41Capital employed 19% 1,243 1,044Operating cash flow n.a. –172 –617ConsolidatedSEK M Change <strong>2003</strong> 2002Net sales –6% 132,879 142,033Operating income 362% 4,532 981Capital employed –23% 24,460 31,640Operating cash flow 253% 11,317 3,2068Business streams – <strong>Skanska</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2003</strong>
Construction and ServicesConstruction and Services is <strong>Skanska</strong>’s largest business stream. It includes building and civilconstruction, as well as services related to the operation and maintenance of properties.Non-residential building construction accounts for 56 percent, civil construction 35 percent,residential construction 5 percent and service 4 percent of order backlog for the business stream.Swiss Re office building, London, United KingdomSEK M Change <strong>2003</strong> 2002Net sales –11% 121,602 136,361Operating income 173% 1,685 618Operating margin, % 0.9 1.4 0.5Capital employed –30% 9,529 13,540Return on capital employed, % 1 2.5 16.3 13.8Operating cash flow 81% 3,301 1,821Order bookings –9% 120,562 132,889Order backlog –14% 116,303 135,0791 Calculated on the basis of operating income before lump-sum writedown of acquisition goodwill and tangible fixed assets.Order backlog, SEK 116 bn Construction includes non-residential buildingand civil construction, as well as residentialconstruction (development of residentialprojects is done in the business streamResidential Project Development). Non-residentialbuilding construction is traditionallycharacterized by high capital turnover, limitedcapital employed and low margins.Civil construction consists primarily ofinfrastructure projects. These projects areusually ongoing for a longer period, have adifferent risk profile and are more capitalintensive.This justifies a somewhat highermargin.Broad array of value-adding servicesBy offering value-adding services and knowhow,<strong>Skanska</strong> achieves higher margins. Bothin non-residential building and civil construction,there is an increasing proportionof design-build contracts, in which <strong>Skanska</strong>is responsible for both design and implementation.Because of its global presence, <strong>Skanska</strong>can follow key customers that operate inmore than one of its home markets, such asIKEA and Pfizer.As needed, <strong>Skanska</strong> Financial Servicescan assist the customer in arrangingthe financing. Through the operationsof <strong>Skanska</strong> Services units, contractingassignments in the Nordic countries canalso be extended to cover operation andmaintenance of completed projects.The business of <strong>Skanska</strong> Services, knownas facilities management (FM), is a matter ofdeveloping and delivering services that companiesand the public sector need to back uptheir core operations. This includes a broadspectrum of services related to workplace,property and production-related supportand maintenance. Aside from assumingresponsibility for these services, the missionincludes improving its services and systematicallyreducing costs to the customer.Companies often lack the resources tomanage and improve their internal FMoperations, since their focus is on core operations.<strong>Skanska</strong> Services − which specializesin developing FM solutions − has well-testedworking methods, customized support systemsand large purchasing volume, creatingcreates efficiencies and synergies that benefitthe customer.Transfers of expertiseThe <strong>Skanska</strong> Group’s collective expertiseis also utilized across national boundariesand between different business units. Forexample, Nordic employees with experiencefrom major bridge projects are participatingin <strong>Skanska</strong>’s Cooper River bridge project inSouth Carolina. By taking advantage of specialexpertise at <strong>Skanska</strong> UK, <strong>Skanska</strong> Polandwas able to land a contract to build ZloteTarasy, Poland’s largest building constructionproject.A higher degree of industrialization andstandardization are other steps for improvingprofitability. <strong>Skanska</strong>’s Nordic and CentralEuropean business units are also workingtogether to achieve economies of scalethrough coordinated purchasing.Construction and Services account forabout 90 percent of the Group’s total salesand 40 percent of capital employed.<strong>Skanska</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2003</strong> – Construction and Services9