TOOL4COOLÂ® Operating Instructions - Secop

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OperatingInstructions1. Remove the gateway cable from the USB port on the PC. Under ‘Port’ one of the COM ports willdisappear. In this example, COM4 disappears.2. Then reconnect the gateway cable to the same USB port on the PC.The COM port which disappeared in step 1 should reappear on the ‘Ports’ list, and is therefore thecorrect port to choose in the Connect Network dialog.In this example, the port which reappears is COM4.74
OperatingInstructions7.12Unit Status Error/Message “Productkey for connecteddevice is missing.Please request validproduct key from yourequipment provider”Cause:Product key is missing.Example:Solution:• Add valid product key for connected device.• If valid product key is not available, request valid product key from equipment provider.7.13Cause:Unit Status Error/ Product key provided by user is invalid.Message “Product keyExample:for connected device isInvalid. Please requestvalid product keyfrom your equipmentprovider.”Solution:• Add valid product key for connected device.• If valid product key is not available, request valid product key from equipment provider.75
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TOOL4COOLÂ® Operating Instructions - Secop

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