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A Pragmatic Guide To Communication & Change.pdf - NLP Info Centre

A Pragmatic Guide To Communication & Change.pdf - NLP Info Centre

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Ph.D., and Linnaea Marvell-Mell, whose editing and<br />

helpful suggestions were so instrumental in putting the<br />

book into its final form, to Marcia Lewis, my wife, for her<br />

support and her illustration on page 117, and to Leslie<br />

Antos, my sister, for her beautiful and creative illustrations.<br />

TABLE OF CONTENTS<br />

Chapter I: Models ................................. 1<br />

The Use of Model.. .......................... 1<br />

-Neurological basis<br />

-The reality model<br />

Patterns of Rule Governed Behavior ............. 6<br />

-Generalization<br />

-Deletion<br />

-Distortion<br />

-Case study<br />

Trust: Gaining Rapport .......................... 13<br />

-Being understood<br />

-logical typing errors<br />

Constraints on the Model ........................ 16<br />

-Neurological constraints<br />

-Social constraints<br />

-Individual constraints<br />

-Complex equivalents<br />

Summary ........................................ 28

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