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Intimo più mare n° 200 - Luglio 2015

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ENGLISH TRANSLATION<br />

have never opted for outsourcing. We place an enormous emphasis<br />

on product quality (including the quality of how the goods are made<br />

up and the quality of the fabric, but especially on the printing techniques<br />

a) and customer service. This is a policy that is also based on<br />

a market demand, not to mention the specific requests of our customers.<br />

In the marketplace one finds ever more mass-oriented products<br />

offered for low prices (a result, among other things, of outsourcing).<br />

Manufacturing in Italy clearly leads to higher costs, but there are also<br />

clear advantages. In addition to the better quality, producing in Italy<br />

ensures quicker delivery times and a better organization of the work,<br />

not to mention the significant gains in terms of styling and design.<br />

Jery Tommolini (Pin-Up Stars)<br />

Rather than set up partnerships with multi-label stores, we prefer to<br />

open single-label stores of our own. When it comes to strategies, by<br />

this point we are among the few in the beachwear sector who can still<br />

boast offering products that are really made in Italy, a consideration<br />

which for us means know-how, technology, innovation and research.<br />

We turn out collections that are not determined by price considerations,<br />

offering non-repetitive lines. Speaking more specifically about<br />

our lines, Pop, presented for the very first time last year, is the fruit of<br />

an ironic, playful, fun inspiration. It has a slightly younger target than<br />

either Pin-Up Stars or Agogoa and makes it possible to have a slightly<br />

more affordable price, but one that is still influenced by the fact of<br />

having been exclusively made in Italy. We have defined Agogoa as<br />

easy-to-wear, an easy-going, everyday sort of product, because the<br />

workmanship is less sophisticated than is the case with Pin-Up Stars<br />

which also means that is has a lower price. In the case of Pin-Up<br />

Stars there is a lot of stylistic research, especially in terms of special<br />

workmanship, and it naturally has a higher price that the other two<br />

lines. We are convinced that if one want to completely create a nice<br />

collection in Italy that there are still very capable artisans who could<br />

almost be defined as artists, people who take their work to heart. In<br />

this way we are able to come up with creations that simply would<br />

not be possible to have made in countries with low labor costs. At<br />

the most, all these countries can manage to do is copy products<br />

which have been authentically made in Italy, but not invent, develop<br />

and create. In Italy they still make products and collections that are<br />

unthinkable elsewhere. From the very beginning this has been the<br />

mood of our project which began with Pin-Up Stars. A great deal of<br />

painstaking research goes into all of our collections, carried out by a<br />

virtuoso design staff, the real champions of products still made in Italy,<br />

capable of coming up with products imbued with an enormous amount<br />

of creativity and flair, staying at least three steps ahead of those who<br />

churn out repetitive lines, only concerned with considerations of price.<br />

Fabrizio Di Meo (AFS International)<br />

When it comes to the partnerships and strategies involving stores, AFS<br />

has always pitched in to help decorate the windows of its customers,<br />

also sponsoring ad posters in the surrounding area.<br />

Matteo Angeli (Bonitalola/Linea Mare Blu)<br />

Our particular strategies are focused on devoting greater attention to<br />

post-sales service and customer feedback by means of a questionnaire<br />

regarding the benefits and defects of the product. In the case of the<br />

most important customers we participate with them on advertising<br />

campaigns in the local territory and fashion shows held in the shops.<br />

Lucia Branduardi (Kedua)<br />

Our strategies include establishing the best relationship possibe with<br />

the customers, offering products that are easy to show and sell, in<br />

other words modern, no-frill items that are top quality, completely made<br />

in Italy, offering a perfect fit for at least 70-80% of the women (and<br />

this means differentiated cup sizes) and, naturally, a very affordable<br />

price range with the possibility for a decent markup on the part of<br />

the merchant. The stores that bought our first collection last year are<br />

buying 30-50% more this year and we find that extremely gratifying.<br />

Paolo Cinelli (Lisca/Studio 50)<br />

When it comes to the Lisca and Cheek collections in Italia we have<br />

focused on the development of new distribution modalities. As a<br />

matter of fact, we happen to be structured in such a way that the<br />

shipments are made directly from the Slovenian plant; this is done in<br />

order to maximize restocking times to the maximum, enabling us to<br />

deliver within just three working days from when an order has been<br />

placed, considering that the continuative models constitute our core<br />

business, the aspect that most interests our customers. We have set<br />

up around a dozen important partnership relationships with major<br />

specialty shops, primarily when it comes to the sales of differentiated<br />

cups where we operate with flagship stores and dedicated corners.<br />

With these customers we have established direct relationships<br />

involving special discounts during certain sale periods, including<br />

the fashion-oriented seasonal collections. For our part we supply<br />

a number of sales props. In addition to classic posters we provide<br />

special hangers, busts and, most importantly, free gift items for the<br />

shoppers which are updated each season and are greatly appreciated<br />

by the women who come into the stores. We have realized that<br />

the shoppers very much like receiving these little demonstrations<br />

of appreciation and this considerably boosts the retail sales of our<br />

products. At the same time, we also provide information that helps<br />

women to determine the size for their tops. With this end in mind,<br />

we have created a special poster which we recommend hanging in<br />

the store dressing rooms so that women when trying on a coordinate<br />

item can better understand the techniques for learning their perfect<br />

size. By the way, statistics indicate that over 70% of women don’t<br />

really know the correct size of their bras and swimsuit tops. The<br />

added value of the Lisca and Cheek collections is precisely this<br />

considerable range of sizes and cup options and our customer stores<br />

have in many cases had to be given a training course in order to be<br />

able to actually know, recommend and consequently effectively sell<br />

the larger sizes which are increasingly determining the success of<br />

many retail outlets which have had to foresight and wisdom to react<br />

proactively to the advent of the ubiquitous chain operations. The best<br />

selling cup sizes, of course, are Italian C, D and E, but with Lisca we<br />

offer the possibility of going all the way up to size G and this, in addition<br />

to turning out to be indispensable for the stores, has given us a<br />

chance to pull ahead and in just a few year’s time establish ourselves<br />

as a point of reference in the Italian intimate apparel marketplace.<br />

Luca Bazoni (CSP International Fashion Group)<br />

In the last few years the relationship between customer and manufacturer<br />

has necessarily changed due to the difficulties of the market<br />

which have led these two main players to work more closely together.<br />

Frequently, the customer tends to regard the manufacturer as the sole<br />

reliable interlocutor capable of providing genuine, tangible assistance,<br />

while the manufactures are increasingly feeling the necessity to be<br />

conspicuously represented inside the store in a comprehensive manner<br />

distinguished by an ongoing relationship. As CSP, since a long<br />

time ago we have formed close-working collaborative relationships<br />

with certain selected customers in order to generate higher sales<br />

and greater profitability within the retail context, beginning, first and<br />

foremost, with product selections featuring a greater qualitative mix<br />

rather than merely higher quantities in terms of volumes. The sales<br />

analyses that are transmitted to us by partner customers enable us to<br />

closely monitor retail sales with an eye to improving future selections,<br />

but the real challenge will be making the best use of this information in<br />

order to better understand the situations of the various partner stores<br />

and be able to implement effective marketing initiatives targeting the<br />

retail shopper. At the same time, in order to be ever more competitive,<br />

the stores will have to try and become increasingly attractive in terms<br />

of how they display products and, with the help of the manufacturers,<br />

try to make sure that their unique skills are appreciated by the<br />

shoppers as well as the value of a global assortment of products, a<br />

strategy which should set them apart from the general leveling effect<br />

one is currently witnessing due to the effect of the large single-brand<br />

chain operations.<br />

Graziano Brutto (Justmine)<br />

Ours is a craft-based product entirely made within our own facilities,<br />

part of an exclusively Italian manufacturing chain, thereby preserving<br />

and safeguarding the local know-how and labor force which has always<br />

specialized in the production of fine swimwear. All of our models are<br />

distinguished by outstanding fit, excellent value for the money, the

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