Hardware Description and Reference for Avaya ... - Avaya Support

Avaya communications devices
The media server’s Web-browser-based interface contains an extensive Help system that
describes each Web screen and the procedures associated with the screen.
Avaya communications devices
Avaya provides new mobility opportunities and devices that are innovative and
standards-based. Avaya offers a wide selection of flexible, intelligent, mobile, and easy-to-use
communication devices to meet your company’s unique needs. With analog, digital, and IP
telephones, the spectrum is covered. Highlights of the portfolio include:
● Avaya Softconsole – A software attendant console that brings features and functionality of
a high-end attendant console to your converged network.
● Avaya IP Softphone – A collection of computer telephony integration (CTI) applications
that allows you to control telephone calls, both incoming and outgoing, directly from your
personal computer (PC).
● Avaya IP Softphone for Pocket PC – Brings the full functionality of an Avaya office phone
to your hand-held pocket PC.
● Avaya IP Agent – An advanced PC-based application. IP agent allows access to the
contact center agent functionality of Communication Manager over the private network or
public network. Use IP Agent to handle calls associated with an IP telephone or Callmaster
VI telephone.
● Avaya 4630 Screenphone – A full-color touch-screen phone with Web access.
Avaya IP communication devices are supported without special power requirements.
Adjuncts
The following list contains some of the adjuncts from Avaya that the Avaya Media Servers and
DEFINITY Servers support:
● Call Detail Recording (CDR), when a terminal server is used
● INTUITY AUDIX R5.1 Messaging Solutions
● INTUITY AUDIX LX Messaging system
● Modular Messaging system
● Avaya Basic Call Management System (BCMS)
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