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Hardware Description and Reference for Avaya ... - Avaya Support

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● User-customizable call appearance <strong>and</strong> feature buttons, with system administrator<br />

permission<br />

● Adjustable volume control <strong>for</strong> the h<strong>and</strong>set, the speaker, <strong>and</strong> the ringer<br />

● Message waiting light<br />

● 2-wire connectivity through 2-wire digital line circuit packs only<br />

● Internal self test<br />

● Option of eight ringing patterns<br />

● Can be used with the st<strong>and</strong> or without the st<strong>and</strong> when the 100A Analog Interface module is<br />

not present<br />

● Desktop mountable or wall mountable (if the 100A Analog Interface Module is not present)<br />

● Meets Class B requirements <strong>for</strong> use in residential location.<br />

● Available in dark gray <strong>and</strong> white.<br />

Optional available components:<br />

● <strong>Support</strong>s optional XM24 expansion module that allows <strong>for</strong> an additional 24 call<br />

appearance <strong>and</strong> feature buttons with dual LEDs.<br />

The <strong>Avaya</strong> 6424D+M telephone is powered from the system to which the telephone is<br />

connected. Adjunct station or closet power is necessary only when connecting an XM24<br />

expansion module or the 100 A Analog Interface Module. If both modules are connected to the<br />

6424D+M, only one power supply is necessary. The 6424D+M continues to work if the auxiliary<br />

power is interrupted, but the modules do not work.<br />

<strong>Avaya</strong> Callmaster IV (603H) digital telephone<br />

The <strong>Avaya</strong> Callmaster IV telephone supports applications that use the Automatic Call<br />

Distribution (ACD) feature. The ergonomic design of the <strong>Avaya</strong> Callmaster IV allows agents to<br />

h<strong>and</strong>le large volumes of calls more quickly <strong>and</strong> efficiently. VuStats, a display of agent <strong>and</strong> call<br />

center statistics on the <strong>Avaya</strong> Callmaster IV, provides agents with real-time in<strong>for</strong>mation.<br />

The <strong>Avaya</strong> Callmaster IV works in a 2-wire environment. The older <strong>Avaya</strong> Callmaster IV (603F)<br />

has a separate jack <strong>for</strong> the older 4-wire environment, <strong>and</strong> reduced wiring expenses <strong>and</strong><br />

installation change adjustments.<br />

The <strong>Avaya</strong> Callmaster IV includes as st<strong>and</strong>ard a built-in Recorder Interface Module (RIM) that<br />

supports connections to agent recording equipment.<br />

The <strong>Avaya</strong> Callmaster IV can be used in home office environments with a DEFINITY ® Extender.<br />

The <strong>Avaya</strong> Callmaster IV has the following characteristics:<br />

● Six rubber-domed administrable call appearance or flexible feature buttons<br />

● 15 rubber-domed administrable flexible feature buttons<br />

Issue 6 February 2007 335

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