Hardware Description and Reference for Avaya ... - Avaya Support

Telephones and speakerphones
● Eight fixed feature buttons:
- Conference
- Transfer
- Drop
- Hold
- Mute
- Volume
- Release
- Login
● 80-character alphanumeric LCD display
● 12-button touchtone dial pad with raised bar on the number five key for the visually
impaired
● Message waiting light (LED)
● Recorder interface module
● Dual headset jacks
● Eight personalized ringing options
● Adjustable volume control for the handset and the ringer
● Stand for desktop use
● International portability
● Amplifier handset
Avaya Callmaster V (607A) digital telephone
The Avaya Callmaster V telephone supports applications that use the Automatic Call
Distribution (ACD) feature. The ergonomic design of the Avaya Callmaster V allows agents to
handle large volumes of calls more quickly and efficiently. VuStats, a display of agent and call
center statistics on the Avaya Callmaster V, provides agents with real-time information.
The Avaya Callmaster V has the same look and feel of the 6400-series telephones. There are
two significant additional features that maximize the value of this telephone in a call center
environment:
● Two built-in headset jacks
● A built-in Recorder Interface Module (RIM) with Warning Tone. The RIM supports
recording of both the agent’s voice and caller’s voice on a voice-activated analog tape
recorder. A soft beep warning tone is repeated every 13.5 seconds to notify the agent and
the calling party that the call is being recorded. The user can deactivate the warning tone
The Avaya Callmaster V can be used in home office environments with a DEFINITY Extender.
336 Hardware Description and Reference for Avaya Communication Manager