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Samsung SRN-1000 Network Video Recorder User Manual - Use-IP

Samsung SRN-1000 Network Video Recorder User Manual - Use-IP

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appendix<br />

94_ appendix<br />

Problem Action<br />

Not all of multiple external HDDs that I have installed<br />

on the NVR are recognized by the NVR even if I<br />

configured the necessary settings properly.<br />

The time bar is not displayed in Search mode.<br />

The “NO HDD” icon and an error message are<br />

displayed.<br />

The front LEDs (ALARM, REC) keep blinking after<br />

booting up the system.<br />

I have installed an additional HDD on the NVR but it<br />

does not recognize the HDD.<br />

I have connected an external storage device (external<br />

eSATA HDD) to the NVR but the NVR seems not to<br />

recognize it.<br />

If I press the ESC key in full screen mode of the<br />

WebViewer, the system does not switch to a normal<br />

split mode.<br />

I forgot the password.<br />

It may take time to recognize multiple external HDDs.<br />

Try again in a minute. If the problem persists and not all of the external HDDs<br />

are recognized, that is highly likely to an error of the external HDD it self.<br />

Try with a different HDD or HDDs.<br />

The timeline can switch between normal and extension mode.<br />

In extension mode, the time bar may not be displayed in the current timeline.<br />

Switch to normal mode or use the left or right button to navigate through the<br />

time bar.<br />

Check the HDD for connection. If the problem persists in a normal condition,<br />

contact the nearest service center to have the HDD checked by the service<br />

personnel.<br />

The front LEDs (NO HDD, HDD FAIL or FAN ERROR) keep blinking.<br />

- You can check the description about corresponding failure on top left<br />

side of the Live screen after connecting.<br />

See the compatibilty list to check if the additional HDD is supported by the<br />

NVR. For the compatibility list, contact the retailer where you purchased the<br />

NVR.<br />

See the compatibility list of external storage devices to check if the connected<br />

device is supported by the NVR. For the compatibility list, contact the retailer<br />

where you purchased the NVR.<br />

Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC key<br />

again. The system will switch to a normal split mode.<br />

Contact the NVR administrator for help.

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